Originally Posted by popdog54 (Post 358547)

Here's the reply I received:

Thank you for contacting Sprint. I would be happy to assist you
regarding your recent inquiry about Sprint TV.
I have researched this question for you at some length. I see that your
plan is the Employee Referral SERO plan. On this plan unlimited web
browsing is included. However, free Sprint TV channels are not included
in this highly discounted plan at this time.
You can purchase Sprint TV and Sprint TV Extras by following the steps
below:
Sign on to Manage on Sprint.com:
1. Near the bottom of the Welcome Page select the Content Catalog link 2.
Select Browse Media Player 3. Select an available Channel or package 4.
Select Buy it Now 5. You are redirected to My Content Manager. 6. To view
Purchased Media Player, select View My Media Player link 7. Purchased
Media Player Content can be viewed
Purchase directly from your Sprint Multimedia Phone:
1. From the main menu, open Media Player
2. From the Available Channels menu, select a channel
3. Using the keys on the phone, follow the prompts to purchase access to
selected channel or channels. 4. The channels purchased will now appear in
the My Channels section of the Media Player menu. 5. You can begin
enjoying new multimedia content immediately.
If you have any additional questions please reply to this email and I
will be happy to further assist you.
Thank you for contacting Sprint. We truly do appreciate your business.
Ebony H.
E-Care
Sprint

Well, this doesn't make sense to me. Sero includes Power Vision, Power Vision includes Basic TV. I don't ever remember reading about a separate PV plan for SERO users. Also, someone over at Sprint Users posted that they signed up for the Premium service and still didn't get the Basic channels.

Originally Posted by p-slim (Post 358738)

If you read the details of the Sero plan, unfortunately you guys it doesn't say anything about those channels being free, so technically Sprint does have the right to not give us those channels, especially since we are on a discounted plan, we can't have our cake and eat it to.

Originally Posted by pdx77 (Post 358741)

Right, which I can understand, but Sprint does not give you the option to subscribe to those channels.

Originally Posted by p-slim (Post 358745)

OH, i understand what you're saying, sorry.

Originally Posted by popdog54 (Post 356983)

Which plan do you have? Is Power Vision included with it?