activesync problem on Mogul

pisistratus · #1 (**permalink**) 01-26-2008, 12:25 PM

Hi,

I've been trying to install the new rom on Mogul, and it would not let me.

ActiveSync lets me to connect, I can see the device and access its files, but ActiveSync would not synchronize.

The rom program says there is no connection.

I have tried two cables, both are good, but still no luck.

Can it be that when I tried to uninstall ActiveSync off the phone it deleted something important? What do I do in this case?

**blasphemous_prime** · #2 (**permalink**) 01-26-2008, 01:14 PM

Try Reinstalling Activesync Into The Desktop, But It'll Require You To Reboot The Pc After Installation. Then Give It Another Go.

bakntyme · #3 (**permalink**) 01-26-2008, 01:55 PM

Since you are installing a new ROM and presumably have backed everything up already, try a hard reset on the phone.

pisistratus · #4 (**permalink**) 01-26-2008, 02:21 PM

I uninstalled it completely and installed it again. No go.

Quote:

Originally Posted by blasphemous_prime

Try Reinstalling Activesync Into The Desktop, But It'll Require You To Reboot The Pc After Installation. Then Give It Another Go.

pisistratus · #5 (**permalink**) 01-26-2008, 02:23 PM

Quote:

Originally Posted by bakntyme

Since you are installing a new ROM and presumably have backed everything up already, try a hard reset on the phone.

Did this too.

The error message says, "Error 224, Device not responding"

Although I can copy files to and from.

bmorrisj · #6 (**permalink**) 01-26-2008, 02:29 PM

start-->settings-->connection-->usb-->disable advanced usb ??

pisistratus · #7 (**permalink**) 01-26-2008, 02:55 PM

Quote:

Originally Posted by bmorrisj

start-->settings-->connection-->usb-->disable advanced usb ??

Yeah, I saw that one. I disabled it and everything is the same.

bakntyme · #8 (**permalink**) 01-26-2008, 03:25 PM

What ROM is currently on the device? If you have unlocked it to install a custom ROM, you must re-lock before you can install the new ROM.

pisistratus · #9 (**permalink**) 01-26-2008, 03:50 PM

Quote:

Originally Posted by bakntyme

What ROM is currently on the device? If you have unlocked it to install a custom ROM, you must re-lock before you can install the new ROM.

It still has the manufacture's ROM. I do not believe it's been unlocked.

Thanks for the idea though.

pisistratus · #10 (**permalink**) 01-28-2008, 12:27 AM

Anyone else? Another forum?

Is it time to call Sprint?

Quote:

Originally Posted by pisistratus

It still has the manufacture's ROM. I do not believe it's been unlocked.

Thanks for the idea though.