Help HTC 6800 FELL IN WATER!!!!

[B18DelSolT]

Alcohol works miracles, not drinking alcohol, rubbing alcohol, take batt out and leave it out for like 2 days

[jayweezie21]

lol i def agree..if it gets wet though i doubt theyll replace it...go the lost route. best bet =)

[jayweezie21]

LOLLLL a bowl of rice?
ive NEVER heard that in my life!

if you go that route put some pork in the rice because im damn hungry! maybe some adobo also =)

ill paypal you for the POT OF RICE =)

thats silly

[myke59]

haha well not so luckily im with sprint, but I do have insurance so I guess i'll be heading in there monday. NO PHONE FOR A FEW DAYS!!! DANG.

[livewirevoodoo]

Originally Posted by jayweezie21

LOLLLL a bowl of rice?
ive NEVER heard that in my life!

if you go that route put some pork in the rice because im damn hungry! maybe some adobo also =)

ill paypal you for the POT OF RICE =)

thats silly

http://www.engadget.com/2007/06/20/h...the-rice-bowl/

http://www.washingtonpost.com/wp-dyn...061001276.html

idk... to me, silly is venturing an opinion on something you (admittedly) are ignorant of. but ymmv.

Merry Xmas all.

[jayweezie21]

go the lost route seriously..theyll prob just refer you to the lockline number but maybe just maybeeeee ha theyll replace it for you but its doubtful...sorry to be the grinch =(

[bakntyme]

I think it is really, really helpful when someone who admits that their entire knowledge on the subject is "word of mouth" posts bad advice 6 times in the thread ...

If you have the Sprint Total Equipment Protection, the Sprint site says:

• This program includes insurance for loss, theft, physical damage, water or liquid damage, and corrosion.
• A $50 non-refundable deductible will apply for all approved replacements.
• Call Asurion Customer Care at 1-800-584-3666, where representatives are available seven days a week to start your claim, check the status of the claim, and check the shipping status of your replacement equipment.
• For full terms and conditions, click the Coverage Certificate link at the bottom of this page.

http://support.sprint.com/doc/sp3243...revPageIndex=3

You MAY be able to get a Sprint store to replace it for you. They WILL be able to tell that it has water damage, so there is no reason to lie about that.

[canospinach]

I want to give some formal feedback here.

Repair Center policy will be to check for liquid damage. It is very rare after a liquid event to be able to remove all traces of liquid inside your device.

Under current service plans the Repair Center is not allowed to replace liquid damage handsets. You will need to file an insurance claim and pay the deductible in order to get your handset replaced.

If you do not have the Service/Insurance coverage you can ask/beg them to sell you a refurbished model as an exception at a discount. It will require escalation, be prepared to be patient "a penny saved is a penny earned".

Its best if a user does not try to pass liquid damage off as something else, the technician will see the traces and know. Its best policy to be upfront, they will appreciate it.

In all cases i advise, be patient, be persistent and above all be polite.

[cuse94]

If you're inclined to continue to try and dry it out to get it working (NOT to try and pass it off as not water damage), another idea I've heard of is to place it on a warm satellite or cable box for a day or so, then warmth should help the water evaporate.

[nxtech3]

If you have insurance, make the claim they will cover liquid damage. If you take it to a Service Center they will know it got wet by the litmus paper on the inside. Fifty bucks and they will send you another one. You could also try drying it out with a hairdryer on lowest setting but its a fifty-fifty shot. Hopefully you might get lucky!!!