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Old 12-05-2007, 12:44 AM
esqueue's Avatar
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Pocket PC: Mogul > TP1 > TP2 > Arrive > SGS3 > SGS4 > LG G4
Carrier: Sprint
Location: Long Beach, CA
 
Join Date: Nov 2007
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How to get prl 60611

Any alternative to updating my prl other than calling sprint?

I called sprint the a few times already with no success.
Had a few calls leading nowhere and being pessimistic is the only to soften the Customer service beatings that sprint tend to dish out.

The first asked my my number and said hmm and it disconnected.
The second said to simply dial *2 again and it will automatically update. Failed.
The third told me to call technical support @ 866 211 4727. I called and it is an old out of service number which redirects you to another number.
The fourth....dialed *2 again and asked for technical support. On hold for 13 minutes as I type this.

Yeah, I doubt that I will get results on this call too.
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