help, my mogul is not connecting usb to pc

[eduardmc]

i cannot sync on tether anything. when i plug the usb cable my mogul starts charging but it doesnt not connect or sync with my pc. i can do it find using bluetooth. Can anyone help me, i don't know if the problem is hardware or software. but i need some ideas on what to try

[nebula]

Are you using Windows Vista?

[papped]

Try deleting the activesync partnership on your PC.

Then try again.

[uacolon]

Originally Posted by eduardmc

i cannot sync on tether anything. when i plug the usb cable my mogul starts charging but it doesnt not connect or sync with my pc. i can do it find using bluetooth. Can anyone help me, i don't know if the problem is hardware or software. but i need some ideas on what to try

if you are using active sync on xp open it up and go to file\connection settings
make sure you have the "Allow usb Connections" Checked

[bugzy113]

What firewall are you using? I use comodo firewall. I was having the same problem until i shut off the FW and it connected just fine. . .

[signothefish]

Check your USB connector on both the cable and Mogul side. My last Mogul kept bending the pins of USB connectors, and the center plastic piece of the Mogul's USB port finally broke off.

Have you tried disabling the "Enable advanced network functionality" under the USB to PC connection settings?
This helped my issue with connecting via USB.

[eduardmc]

Originally Posted by signothefish

Check your USB connector on both the cable and Mogul side. My last Mogul kept bending the pins of USB connectors, and the center plastic piece of the Mogul's USB port finally broke off.

when i look inside the pins i see 2 pins (middle) a little bend.

[eduardmc]

Originally Posted by kaarukun

Have you tried disabling the "Enable advanced network functionality" under the USB to PC connection settings?
This helped my issue with connecting via USB.

when i tried disable the EANF it tells me "failed to disable RNDIS to use serial" and i'm using vista

[hsanchez]

hi, im no expert. and i think this is my first post, but i had the same thing happen to me yesterday. So i uninstalled activesync, reinstalled, soft resetted computer and ppc, and it worked. and make sure u uncheck "Enable advanced network functionality" under the USB to PC connection settings first.

Like i said im no expert, but this is what worked for me :P