Sense 2.1/2.5 [Updated 24-Nov-10] - Page 144

psalm462 · #**1431** (**permalink**) 04-12-2010, 08:16 PM

how do you hard reset this program? I tried to run the factory reset (hard reset) under the settings and it advised me that this was a corrupt program and to reinstall this program. I love the look of this program and it is the best thing since mobile shell 3.5 but it acts wierd at times and runs slow at times.

So is someone could please help me out with the hard reset I would greatly appreciate it.

psalm462 · #**1432** (**permalink**) 04-12-2010, 08:27 PM

I love this look, but it runs rough at times. This is the best look outside of mobile shell 3.5, but NOW I have a new problem. I am trying to do a hard reset and when I do, it displays:
"The file 'clear storage' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file.'

Can someone help me out of this. I am trying to go back to touch flo and I am stuck right now. Thanks, in advance.

**jmart518** · #**1433** (**permalink**) 04-13-2010, 12:36 AM

Quote:

Originally Posted by psalm462

I love this look, but it runs rough at times. This is the best look outside of mobile shell 3.5, but NOW I have a new problem. I am trying to do a hard reset and when I do, it displays:
"The file 'clear storage' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file.'

Can someone help me out of this. I am trying to go back to touch flo and I am stuck right now. Thanks, in advance.

I'm sorry that it isn't working out for you, but here is one way to hard reset your phone:

- Power down your phone
- While holding the Send key (green one), Volume down and End key (red one) power your device back on and continue to hold all the keys until you see a message on the screen.
- Follow the on screen instructions

- After the reset, you will need to reprogram your phone
- Dial *228 and follow the instructions

Hope this helps out

psalm462 · #**1434** (**permalink**) 04-13-2010, 07:20 AM

jmart, I cant begin to say thanks for all your help. I am a noob, but reading your posts and following your advice has helped greatly and again following your instructions were dead on. Keep up the good work.

joex51 · #**1435** (**permalink**) 04-13-2010, 11:44 PM

does this work on the touch pro2?
I tried searching but it kept telling me that "2" is to common

**jmart518** · #**1436** (**permalink**) 04-13-2010, 11:52 PM

Yes it will, but I can't guarantee that everything in Sense will work. Some people with the TP2 have had some issues that the Imagio does not. Give it a shot, worse case, a hard reset will get you back to stock.