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  #11 (permalink)  
Old 11-24-2009, 03:58 AM
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Re: SMS time difference

I'm on the same boat, I live in Mesa and it started when DDT hit for everyone else. Hope they fix it soon cuz the update didn't help it
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  #12 (permalink)  
Old 11-25-2009, 01:17 PM
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Re: SMS time difference

Quote:
Originally Posted by tazfurbie View Post
I live in AZ and the Maintenance Release did not fix the SMS DST issue. I was on Sprint Tech support and there is a ticket in to figure out the issue. The issue I am having is the messages will show up as follows:

10:15 message 5
11:05 message 1
11:07 message 2
11:10 message 3
11:12 message 4
(message 5 is supposed to be here at 11:15 and not 10:15)

Note: I have made several changes to my phone like the manual GMT time or automatic. Reset my Data in the ESPT. The Tech Rep said the SMS Time stamp comes from the Sprint text server so they will have to check it out on there. I will update if they find a solution for me.

11/23/2009 16:26 - I just got off the phone with the Sprint Tech. They say they are aware that this is only an issue in AZ and they are working on the problem.
Sorry guys. Still no update from Sprint as of yet.


11/29/09 still no update from sprint. Gotta love the tech support.

Last edited by tazfurbie; 11-29-2009 at 06:07 PM. Reason: update
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  #13 (permalink)  
Old 12-04-2009, 04:11 PM
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Re: SMS time difference

Just an update. Sprint called me today and said they released a MR for the Arizona SMS DST issue a Thursday 12/03 Midnight. I checked and no firmware upgrade. I called them and they told me this MR was done at the network level and there would be no update on the phone. Anyone that was having this problem and are still having it after today, post a comment.

Thanks
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