who has the Sprint insurance?
 

as the title says, who has the Sprint Insurance for their Hero? I think it's $7 per month for insurance. so who has them? you think it's worth it?

Re: who has the Sprint insurance?
 

Are you willing to pay full price if you lose the phone? yes! is worth it!

Re: who has the Sprint insurance?
 

Very worth it. Water damage, physical damage. You will not have to pay. Full price of the phone. If you even calculate $7 a month for 2 years its still cheaper than the full price of the phone if something is to happen.

Re: who has the Sprint insurance?
 

YES! I have insurance, and in my opinion it is a necessity for high end devices...you never know what can happen

Re: who has the Sprint insurance?
 

I've been holding off too, but will probably sign up this weekend. My reasons for holding off... $100 deductible if you need a replacement phone. That seems way too high. Second reason is that as a "Premier" customer I can do a full upgrade every 12 months, so is it worth paying for insurance? Can anyone comment as to how services are handled that don't require a replacement phone? No deductible for cracked screen? What about a cracked case?

Anyway, obviously I'm leaning towards the latter and adding insurance to my phone soon, but... it bothers me.

Re: who has the Sprint insurance?
 

what about the BB insurance? They were saying theirs is $10 a month but no deductable.

Re: who has the Sprint insurance?
 

Does it cover theft, a lost phone and water damage?

Re: who has the Sprint insurance?
 

i think they do. anyone has the BB insurance?

Re: who has the Sprint insurance?
 

bb insurance is good but if you need them to check out your phone you have to take it in and they send it off to get checked out which takes about two weeks and they give you a loaner phone for that time period it is gone. Also i dont think it covers water damage. Sprint temp is 7 dollars but its 3 for service in the store and 4 for asurion which covers lost, water and crack screen damage. You dont have to get both. If your lucky and you can get a rep to add the 4 dollar temp which is 3(service) + 1 (asuron)= 4 total then its worth it. Dont know if this is still in the system but those that have it still save 3 dollars.

Re: who has the Sprint insurance?
 

don't do it, it's a joke. all they're really doing is charging you more just to honor the manufactures' warranty.

Re: who has the Sprint insurance?
 

Do you have SOC for that?

Re: who has the Sprint insurance?
 

Dude You have to get it, i went threw $1500 worth of HTC diamonds in the year i had it. Its well worth the $7 bucks a month. Plus if its water damaged or you/someone else has a fit and throws it out the car like many people have ben known to do, its only $100. WAY WAY WAY worth it

Re: who has the Sprint insurance?
 

Right about the Best Buy insurance. The warranty service is out-sourced so most (if not all) work will take a lot longer than if you went with Sprint's insurance.

Re: who has the Sprint insurance?
 

thank you guys. then i should get the Sprint insurance. still got about a week to get it.

Re: who has the Sprint insurance?
 

TEP4 is the soc, thats the one i used... but make sure they dont add the 4 dollar cover which is just service. just tell them to replace the 7 with a 4 and log in online and make sure its TEP not the other one.

Re: who has the Sprint insurance?
 

^A classic example of why many Sprint users should get TEP insurance.

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Yea I have it. Pretty useful.

Re: who has the Sprint insurance?
 

in store service on HTC phones is non-existent. They dont even list it on the sprint website as a possibility! Just go for the $4 loss, physical damage, water damage insurance. Warranty should cover everything else!!!

Re: who has the Sprint insurance?
 

Didn't even know that they repaired them. Last year my HTC Mogul wouldn't dial out. I went to a Sprint store and (I presumed because I had the $7 protection plan) they didn't even send me back to the service section, just whipped out a refurb and swapped the phones. Thought this was standard practice. I was very impressed by Sprint service that day and have repeated the story to friends that have had repair horror stories from other providers.

Re: who has the Sprint insurance?
 

I have gotten my keyboard replaced on my pro at a sprint service store before, but having the insurance is worth it unless you have a old school phone in which you can buy online for less than the 100 deductible.

Re: who has the Sprint insurance?
 

I won't have a smart phone without the insurance. I don't want to pay $500+ if something(tm) happens.

Re: who has the Sprint insurance?
 

This is a No Brainer. ITs an investment. Like Buying a New Car without Insurance. If something Happens then you play full price again. Do the math 399.99-499.99 *2 compared to 7*12 or even 7*24...............Also unless this has changed in the past 2 months if you have the full insurance and your phone malfunctions for any of the service related reasons Sprint Will overnight you a phone without going into the store. I have even had the phone replaced instore for a cracked screen. As long as it is inner LCD they can replace it. there Policy is if its serviceable meaning not Physically mutilated , and they are unable to repair it , they issue you a new or refurbished one. this can also lead to an upgrade if the unit is not in stock or no longer carried. Asurion handles the claims when eh phone is lost/stolen or physically damaged beyond repair. They also can upgrade or swap out the model if your not happy with the replacement. You Win either Way

Re: who has the Sprint insurance?
 

i got the BB insurance but kept the sprint replacement program. BB will cover more than basic mfg and sprint insurance does. and if the phone gets "junked out" they give you the equivalent of the retail price on the phone, not just what you paid w/ your rebate. they also cover accidental damage w/o a deductable. the only thing it doesnt cover is loss/theft/total water immersion, which is why i kept the sprint replacement program.

plus as a BB employee i get a discount. and i can tell you that if your cool but firm w/ the person handling your claim in the store, they will often replace the phone w/ a new one out of the box, instead of a refurb like a service center, or using a loaner while they send it to service.

Re: who has the Sprint insurance?
 

I have the insurance, I have a thing with breaking phones, I have used the insurance 4 times in 2 years, yes real number. Also the cool thing is if you if you have more than one phone one of them breaks all you have to do is go online activate it to make it primary then replace it, or go on ebay buy a broken one for cheap activate and replace for 50 bucks its a way to work the systen I guess. But anyway I break phones so I need it.

Re: who has the Sprint insurance?
 

Do the math.

*Replace once with 2 year contract = $268 w/deduct.
*Replace it twice = $368 dollar w/deduct.
You already have a year manufact. warranty.

Within a year, these phones will be all over the place for less than $150, look at the Touch Pro. Check eBay... for less approximately $300 you can get a brand new Hero, see completed listings! That is how I got mine.

Overpriced extended warranties are such a rip IMO.

Re: who has the Sprint insurance?
 

Zombie you are right in that in which everything loses its market value.I but you can still recoup . Purchased Touch Pro from Best Buy Last year 10/08 for 221. sold 10/09 for 200.00. Used for Hero upgrade Sold as Brand new becuase sprint replaced the unit insurance. Purchased HTC Hero on yearly Premier upgrade for 129.00 with Rewards from BB. I only lost 21.00 value on my unit and actually got teh hero for the price it would of cost me for insurance for a year . I say its a great deal