mms problems again

[bradart]

Originally Posted by AaronP220

I've found that when the MMS stops working a hard rest/ clear storage will fix it for a few weeks. Just sucks having to reset-up everything.

I think if you Nandroid back up, hard reset, and restore the backup it works.

[AaronP220]

What's funny is I called Sprint and they didn't have an answer, saying it was an HTC problem. So I called HTC. THEY didn't have an answer, but they knew it was a problem. They said hard reseting will fix it, but it will go back to the way it was in a few weeks, maybe even sooner. Bunch of BS if you ask me.

So far i've had to do it twice in 3 weeks to get MMS working again. I can send just fine but they never download on my end. Just get an error.

[spiritcrusher33]

ya i started having mms issues on darchlegend rom.. i give up for now..going back to fresh 1.1 where everything worked like a charm.. lol wil wait to see what happens with the sprint 2.1 update and see what roms come out of it. for right now i need things to work,lol

[neuton]

I started having this same issue yesterday. Have been using fresh 1.1 rom for like 2 months, no issues. Then all of a sudden (and i send MMS daily) it just wouldn't download (it said download failed.) So i opened stock messaging app (had been using handcent) and no luck. Handcent did update a few days ago, but had been sending messages using new version for a few days before losing MMS. I can log into the sprint picture website and get the photos and videos on my pc, so i know they are coming through. I can also send pictures just find (they even preview in the threads like normal in both aps.) I have restarted my phone a couple of times with no luck, not looking forward to having to reset the phone, hopefully the rumors are true and we get 2.1 update tomorrow, i'm holding out before i try the reset method; anyone know if theres a cache somewhere we can clear, possibly causing this issue?

[AaronP220]

When I talked to Sprint and HTC they said it was a problem with the phone (completely independant of the ROM being used from what I understood). They said resetting the phone would potentially fix it, but they make no promise that it would. They know it's a problem but apparently have no fix for it. I don't know if it will remain an issue on the Sprint released 2.1. I guess we'll have to wait and see.

In my experience (as I did it Monday and Yesterday) it works by clear-storage on the phone, but quickly goes back to having problems. I cleared yesterday and already am having problems.

So it's a crap-shoot either way.

[riironman]

i got sick of resetting the phone so i just put the sprint picmail website on a bookmark and view pictures online

[unicode2021]

I spoke to sprint today and "there is a patch being released April 9 2010 to fix the known sms/mms issue" the rep stated that it will be an automatic push, on or after April 9 power your Hero off for 10 min and power back on and push should be automatic, if push does not happen then call Sprint coustomer service to have them force the push via the tower.

[gazment]

I had someone from sprint tell me this last month. The said a patch would be released at the end of march to me. However, using handcent is a workaround to the sms problem. Ever since I flashed to a 2.1 rom I haven't had this issue.

Good Luck guys and gals

[angela_texaz]

Originally Posted by 93mustang

is anyone else having mms problems all of a sudden? mine was ok for a while then here lately its been unsuccessful every time i hit the download button. ive tried every trick in the book and nothing is working. talking to sprint is like talking to a bucket of nails

UGH I'm having the EXACT same problem.... some1 plz help.... I'm using handcent btw....

[angela_texaz]

Originally Posted by riironman

i got sick of resetting the phone so i just put the sprint picmail website on a bookmark and view pictures online

How can I do that.... wen I go to the sprint picture mail website I can only view saved stuff in albums...