VoiceMail
 

For what ever reason the VM app will not download my VMs. I tried resting the phone by taken out battery and still get no luck. any idea? My Phone is 100% stock. Man this is driving me crazy i would like to fix this with out reformatting the whole phone. I know if i call sprint after they do there BS TS they will just end up formatting the phone.

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I'm having the same problem. Visual voicemail tells me that I have voicemail that can't be downloaded.

Guess Sprint is having issues. I'm also stock 2.2

Re: VoiceMail
 

Same here and im west coast
i think its temporary network issue from what iknowsquat told me

Rooted OMJ Rom V3

Re: VoiceMail
 

try updating teh file that work for me go in the setting of it and check for update might take a while thoe

Re: VoiceMail
 

what version do you have?

Re: VoiceMail
 

no go into the voicemail app then hit menu then settings then scroll down and click on check for update make sure u on 3g might take a while to dl mine took like 7 mins

Re: VoiceMail
 

what version do you show?

Re: VoiceMail
 

version 5.1.0.32 i have atm

Re: VoiceMail
 

think i have the newone already 5.1.0.34

Re: VoiceMail
 

yea its saying theres another one but wont dl atm

Re: VoiceMail
 

when i try to update says
general failure. please try again at a later time

Re: VoiceMail
 

i get that too

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I have version .32. Whenever I try the update I get an error message.

General failure. Please try again later

Re: VoiceMail
 

your stock right?

Re: VoiceMail
 

rooted stock

Re: VoiceMail
 

sprint sais that they might be a server issue with htc so got to wait probaly

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Yup stock running 2.2

Re: VoiceMail
 

mine is dl atm taking a while thoe

ps try updating it over wifi so far its working better for me or try over 4g

Re: VoiceMail
 

gotta add mine in 2 not working on both phones rooted 2.2. Works on wifi but not on 3g

Re: VoiceMail
 

on wifi it dl and 4g but fails aftehr getting close to finishing

Re: VoiceMail
 

just worked on 3g so I dunno what is going on now suddenly on the other evo it said new voice mail (sent one from one evo to another) so I am starting to think its a sprint issue.

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Was able to download the update when the phone was connected to both WiFi and 4g. Let's see if this solves the original problem

Re: VoiceMail
 

Well I just got the update and that didnt seem to have any affect on the problem. Well at lease it good to know is not just my phone. I hope is really something on there servers and not our phones. Let me know if the update fixed this problem. I will be calling sprint and sending and email to HTC support. You know how this companys work the more people calling with the same problem the faster they get to working on it.

Re: VoiceMail
 

This update made it worst i don't even get notification that i have a VM. MAN this is really pissing me off. I need to get this fix before monday (work).

Re: VoiceMail
 

try calling tech support at spirint tel them to reset ur data profile or do a ##3282# then edit put ur msl code if u know if dont ask sprint to get it for u then select data profile then hit menu then restore its not a hard reset and see if that works for u

Re: VoiceMail
 

VM seems to be working fine for me today and I am running V.5.1.0.34.

Just to be safe, I did an update profile after updating VM.

Re: VoiceMail
 

Re-activate your Visual Voicemail account. This will force the Voicemail client to send an activation message to the Server again. Once re-activated, all pending messages should be able to download again.

Option(1):
- Settings/Applications/Manage Applications/Voicemail/Clear data
- This will wipe out your old Inbox messages but your filesystem will come clean

Option(2):
Some suggested to use Visual Voicemail Compose screen and send it to the following address: activate@vvm.sprint.com

Re: VoiceMail
 

Im getting them now but the Icon never changes to le tme know how many i have. I dont know if this is because of the update. i have the VM icon on my home screen and i currently have 5 VM and no icon show that i have 5 new VM that need to be looked at. is anyone having the same problem.

Re: VoiceMail
 

Have Any of you ever had this happen And if so how did you fix it.

Re: VoiceMail
 

Are you using the voicemail widget or voicemail shortcut? If you're using the shortcut, it won't display the number of new messages.

Voicemail is working just fine for me after the update and the widget shows me the number of new VMs.

Re: VoiceMail
 

Yea , you guys rock. Both of these did it for me.

Re: VoiceMail
 

Yah the Icon does show the number of VM you have. even on my wifes Hero it shows. I just rooted my phone so i had to format everything and i will take a picture when i find a good screen shot app.

Re: VoiceMail
 

Here is the screenshot.

Re: VoiceMail
 

Yea, if the icon is of the vm widget, then it will show the number of new VMs. However, if it's just a shortcut to the vm app, then it won't.

Re: VoiceMail
 

I keep trying to do the update it wont go I am rooted running fresh rom any help will be appreciated.

Re: VoiceMail
 

Same problem here.

Re: VoiceMail
 

Try doing it connected over WiFi. I was connected to WiFi and 4G and was able to download the update.

I'm running stock room though.

Re: VoiceMail
 

I was only able to do it over wifi. give that a try and test.

Re: VoiceMail
 

ok i have tried it every way yo can think of and no go i can get it to download but it fails in the install so does anyone have a bright idea. running fresh rooted and toast 4.1.1.9
this d--n notification on the top is driving me nuts please help \\\\\\\\\\\

Re: VoiceMail
 

Is voicemail down again?