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-   -   Cannot connect to pc (http://forum.ppcgeeks.com/showthread.php?t=131871)

bigdog100 08-18-2010 07:20 PM

Cannot connect to pc
 
I changed the setting on the phone to promp when connecting to usb and I get not connection on my pc. I have reset the phone, erased SD, unmounted, remounted and still no connection. The phone charges but I cannot access the phone's files. Any suggestions?

Drac 08-18-2010 07:34 PM

Re: Cannot connect to pc
 
had something similar happen to me the other day. ended up uninstalling sync and reinstalling the sync that came on the card. would stay connected after that. then I redownloaded the current sync from the htc site.

"but Drac, why didn't you just redownload sync in the first place?"
"coz tethering to the phone is me only internet access right now."
"ooooh."

tool2269 08-18-2010 10:12 PM

Re: Cannot connect to pc
 
Quote:

Originally Posted by bigdog100 (Post 1916521)
I changed the setting on the phone to promp when connecting to usb and I get not connection on my pc. I have reset the phone, erased SD, unmounted, remounted and still no connection. The phone charges but I cannot access the phone's files. Any suggestions?

EDIT:

this is for rooted users: http://forum.xda-developers.com/show...=695243&page=1

kris510 08-18-2010 10:27 PM

Re: Cannot connect to pc
 
Try using a different usb cable. I had a similiar problem and swapped the cable and it worked after.

sengler 08-19-2010 05:39 AM

Re: Cannot connect to pc
 
I'm having the same problem. Have yet to find a solution. Most threads with similar problems deal with rooted phones which mine isn't. Worked great till a couple weeks ago.

sengler 08-21-2010 05:36 AM

Re: Cannot connect to pc
 
well, bought a new usb cable, reinstalled sync from sd card and nothing seems to work. phone will only charge. toggled usb debugging as well. I'm at a loss.

ChrisH09 08-21-2010 06:33 AM

Re: Cannot connect to pc
 
Download the newest version of Sync...install that and try your new cord with the phone. The Sync from the SD Card is from launch...since then it's been updated a few times...

Worst case take it into Sprint (Repair Center) and have them try to get it to connect to there PC's. If it doesn't take there...they will get you a new phone.

sengler 08-22-2010 02:46 AM

Re: Cannot connect to pc
 
installed latest htc sync, still no joy

ChrisH09 08-22-2010 04:12 AM

Re: Cannot connect to pc
 
Quote:

Originally Posted by sengler (Post 1919948)
installed latest htc sync, still no joy

Other than trying it bone fresh from a hard reset, which you've probably already done...It seems your phone may have some sort of issue. I would recommend taking it to a Sprint Repair Center and having them take a look at it. Last resort is they will order you a replacement. Sorry I couldn't help.

sengler 08-22-2010 10:45 AM

Re: Cannot connect to pc
 
appreciate the reply, looks like that's my next step. off to the sprint store I go


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