What will Sprint offer me?
Now on my third refurbished diamond in a week and a half, this one is acting up now. My wife had called retentions and politely asked for a new in box, but was offered another refurb because the diamond is now EOL. She then asked if they could do something other then another refurb because honestly im pretty tired of going to the store every other day for a replacement. The rep came back with 2 options
1) Only being 8 months into contract i can cancel my line for FREE and open a new one to get a phone at a discounted or new customer rate.
2) I can go to the sprint store (tommorow) and give them a special code/word, and they will then give me a different model phone. The rep was not sure what they would offer and if it would be refurbished or not, but it will be a different model.
It seems the store will have say in what i get and ill proboubly have to argue with them to get something decent. Of course choice number one will be a tp2, but i doubt it...theyll probouly laugh at me. But the main question here is WHAT DO YOU THINK SPRINT WILL OFFER ME FOR A REPLACEMENT?
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