Please help: File association problem.

ihbsbA · #1 (**permalink**) 12-20-2008, 12:32 PM

So last week I had my first completely random reset.... when the phone finally came back to life I lost a ton of preferences (Push Effect, Inbox tones, etc) and I apparently lost my file associations. Last night I received a png file and I couldn't open it, my phone apparently doesn't know how - it asked me to find a program to open it with, so since I wasn't even sure I could open a png, I had the sender resend it as a jpg and I couldn't open that one either.

This happened to me once before and I hard reset. I REALLY don't want to have to do that even though I have a Sprite backup (and I'm not completely positive that the problem WASN'T there before the random reset) so, how do I fix?
Much Thx

**stevedog1** · #2 (**permalink**) 12-20-2008, 12:37 PM

Quote:

Originally Posted by ihbsbA

So last week I had my first completely random reset.... when the phone finally came back to life I lost a ton of preferences (Push Effect, Inbox tones, etc) and I apparently lost my file associations. Last night I received a png file and I couldn't open it, my phone apparently doesn't know how - it asked me to find a program to open it with, so since I wasn't even sure I could open a png, I had the sender resend it as a jpg and I couldn't open that one either.

This happened to me once before and I hard reset. I REALLY don't want to have to do that even though I have a Sprite backup (and I'm not completely positive that the problem WASN'T there before the random reset) so, how do I fix?
Much Thx

Never heard of that happening. You must have installed a program that messed with your file associations. You can use pocket tweak to set them again manually, but I would personally use the backup you created. After all, thats what its for, and I really doubt the issue was there prior or else you would've had problems before the backup as well. Either way, Here is the file, and good luck!

ihbsbA · #3 (**permalink**) 12-20-2008, 01:01 PM

Thanks Steve, but I can't be sure if the problem wasn't there because I didn't need/try to open any attachments that were png or jpg (or anything for that matter.......)

**stevedog1** · #4 (**permalink**) 12-20-2008, 01:39 PM

No problem, anytime. I hope you resolve your issue, and we're here if you have any other questions.