Obtaining MSL

[gsvnet]

Nice, they gave it to me that way.

Issue is, when entering it, I get:

"Check unlock code failed."

I've tried a few times and it still doesn't work. The one-time unlock code didn't work either, which is also pretty strange.

Anyway see this before?

[kidmet]

Originally Posted by Tripdub1

Oh, you DO have service on it! All you need to do is tell them you need to do a hard reset on the phone and cannot do it without the msl.

If you tell them your phone isn't getting service, the first thing the reps are trained to do is "reset" the device. During the "reset" they give you the MSL at some point.

[sequan]

Originally Posted by Tripdub1

That's bs...tell them you bought the phone and are a software developer. You don't plan on using it yet, you just want to work on some new software for it and you need the MSL. You may have better luck talking to someone on the phone, preferably in advanced technical support. If they still refuse, politely ask for a supervisor. The only way they should deny you is if the phone has been reported lost/stolen or the ESN is not in their system.

Hello I tried 2 calls. Both times I got to advanced technical support. Both people told me that I they have no way of getting the MSL with having an account for that phone. The second time I asked for a sup and got a sup and she told me the same thing.

I also told them that I was a software developer working on a contract porting an application from Blackberry to HTC Diamonds. I told them it was for stock trading online.

They also told me that it is their company policy not to give out the MSL without an account.

I am not sure who elese to call anyone know who to call???

[Hafrust]

Originally Posted by gsvnet

Nice, they gave it to me that way.

Issue is, when entering it, I get:

"Check unlock code failed."

I've tried a few times and it still doesn't work. The one-time unlock code didn't work either, which is also pretty strange.

Anyway see this before?

only other thing I know is to try 000000 as the msl.

[sequan]

Originally Posted by eenieMINI

I was able to get my correct msl by using the cdma workshop. First you need to do a search for HTC modem drivers. Load those in your computer then connect the phone, the drivers will load and CDMA will find the phone.

I tried this but CDMA Workshop says I need a registered version.
These were the step that I followed:
Use CDMA Workshop and connect to the phone in diag mode.
Go to the "Security" Tab and hit "Read" SPC.
Select Universal Ram Method and Custom.
Address is: 018E:0190
Hit READ to find your SPC.

I was also able to find the drivers and software.

But I was not able to get this to work because it needs registration.

Is there another way or another version of the program cracked / serial?

[ilkevinli]

Use this method. I don't know who found it, but credit goes to them.

Change the following registry entries in:
HKEY_LOCAL_MACHINE\SOFTWARE\HTC\ATDbgLog
Enable: 1
LogMode: 1
* Wait a reasonable amount of time and soft-reset (I have noticed that it seems to take longer for this value to take affect, so if you reboot and the registry values are not changed, then you need to do it again and wait longer)
* Check to see that the file \ATDbg0\ATDbg0.txt has been created.
* Return the values back to what they were (most likely 0) waiting the same amount of time as above.
* Look in the ATDbg0.txt file and you should see a log of commands sent to the CDMA radio and there should be something like this somewhere in the file:
|| Begin Code Sample ||
11:9:3 Tx:AT+HTC_RMSL=0\r
11:9:3 Rx:+HTC_RMSL: 354201\r\n0\r
11:9:3 Tx:AT+HTC_ROTKSL=0\r
11:9:3 Rx:+HTC_ROTKSL: 216112\r\n0\r
|| End Code Sample ||
The numbers next to the Rx: +HTC_RMSL line should be your MS

[wldthng842]

Originally Posted by sequan

I am having the same problem and have been working on it for quite a while.

I tried the getspc and it has not worked or should I say the numbers have not worked. I did make sure that caps lock was on... I also found a esn calc to make sure that I was converting the meid to the pseudo hex esn correctly.

I found qpst and installed it on my vista box but was not able to get it to see my phone. Or it may require a special cable or it may only support xp and below.

I dont know what to try next.

Does QPST need a special cable? Does it work under Vista?

I also tried CDMA Workshop but I was unable to get it to read the phone. It is looking for COM ports and I am connected via USB....

What is another method to get the MSL without calling or using CDMA Workshop or getspc.exe?

Even if you get QPST working it asks for the MSL to read the device.

[Brock1909]

Originally Posted by ilkevinli

Use this method. I don't know who found it, but credit goes to them.

Change the following registry entries in:
HKEY_LOCAL_MACHINE\SOFTWARE\HTC\ATDbgLog
Enable: 1
LogMode: 1
* Wait a reasonable amount of time and soft-reset (I have noticed that it seems to take longer for this value to take affect, so if you reboot and the registry values are not changed, then you need to do it again and wait longer)
* Check to see that the file \ATDbg0\ATDbg0.txt has been created.
* Return the values back to what they were (most likely 0) waiting the same amount of time as above.
* Look in the ATDbg0.txt file and you should see a log of commands sent to the CDMA radio and there should be something like this somewhere in the file:
|| Begin Code Sample ||
11:9:3 Tx:AT+HTC_RMSL=0\r
11:9:3 Rx:+HTC_RMSL: 354201\r\n0\r
11:9:3 Tx:AT+HTC_ROTKSL=0\r
11:9:3 Rx:+HTC_ROTKSL: 216112\r\n0\r
|| End Code Sample ||
The numbers next to the Rx: +HTC_RMSL line should be your MS

this is the only way that has worked for me

[sequan]

Originally Posted by Brock1909

this is the only way that has worked for me

To everyone who is following this thread. This is the only way that would work..

I GOT IT!!!!!! I am SOO OOOO HAPPY!!!

I used resco explorer to change the registry then waited about 1 hour. I reset the phone twice. The log directory was in the root directory.

No one answered why getspc.exe did not return the correct value. If one of the programmers of getspc would like to know my values let me know. I think that is an important utility....

[sublinx]

Originally Posted by sequan

It is because I purchased the phone through Sprint but I am taking it to another carrier MetroPCS.

I dont think they wil give me my SPC without having service first. I dont have Sprint service.

What is the way to call them and get the code?
If that is my only option but I am wondering if anyone else cant get their code and how they fixed it.

Did you ever find a MLS code to unlock your phone? I been trying mine for about the last 4 hours trying different ways of using GetSPC and no code it gives me works. If you figured out a way please let me know.