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  #1 (permalink)  
Old 09-02-2008, 03:44 PM
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Re: Diamond Release Speculation Thread

Quote:
Originally Posted by quarky42 View Post
There was another link I wanted to find, but couldn't get my hands on it quickly:

http://www.sprintusers.com/forum/sho...d.php?t=171935
http://www.engadgetmobile.com/2008/0...ond-dates-and/

As far as "leaked" info goes, it doesn't get much clearer than that.

Edit: Here's the third one: http://wmpoweruser.com/?p=815

Again, it doesn't get much better than that... of course the dates could still change. Sprint can do anything they want since none of these dates are "public"...just leaked.
Just an FYI about that wmpoweruser info, I think they took my post as "actual concrete information," when in fact all I did was google search for Samsung Rant. Check out my post on Sprintusers on 8/30.
http://www.sprintusers.com/forum/sho...2&postcount=28
Article was the next day.
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Old 09-02-2008, 01:20 PM
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Re: Diamond Release Speculation Thread

For those that hate to read where a forum member talked to someone from sprint from some office, then please skip this post right now. I'm not interested in the negative remarks. I'm simply relaying what I was told from an EXECUTIVE's OFFICE about 20 minutes ago.

I just got off the phone with a lady in one of the executive's offices. I had emailed the executive directly last week about several quick issues. One of them was requesting Sprint to consider picking up the CDMA version of the OMNIA that just p***** FCC and in it I mentioned that I was interested in finding out when the Touch Diamond and Touch Pro were coming out. I had spoken with her on Sunday and she called me back today with some information after checking into it.

She said that the Touch Diamond release date was pushed back to the 14th -16th time frame. However she said she talked to the people working on the development of the Touch Diamond and said that there is a chance that it could be pushed to the very end of September if they need even more development time.

So basically: the reason no one knows an exact release date beyond the links I already posted is that Sprint themselves do not know exactly when the phone is going to be release.

Many other companies would simply say at this point that the phone will be released "when it is ready" and not before.

Anyway, one last note... this call came from a blocked phone number. All the regular customer service reps I've ever had call me had an 800 or 866 number showing on the caller id when they called. This one came from an unknown/blocked number instead. I have no reason to disbelieve her when she told me she was calling from the office of the executive that I had emailed.
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Old 09-02-2008, 01:46 PM
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Re: Diamond Release Speculation Thread

I love being able to say I told you so.
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Old 09-02-2008, 02:17 PM
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Re: Diamond Release Speculation Thread

Quote:
Originally Posted by abovelegit View Post
roflmao, finally!
I know..... I feel like a d-bag. Blame Sprint CS for it thou.

Quote:
Originally Posted by puff View Post
oh man, we were waiting for the daily it's gonna be here on the 2nd post
Ok... no I downgraded to Super D-bag.

Quote:
Originally Posted by jlechner View Post
Hmmm. Who would have known? Oh, that's right, I DID.
I will keep my eye on you if sep 14 comes and go's and still no diamond in my hands.

Quote:
Originally Posted by drexappeal View Post
LOL...So all those days/time you spent hoping and wishing that 1st tier reps would actually have more accurate information than other SPRINT documents that have been posted over and over stating the contrary information to your 9/2 reports...basically was a waste of time?

I admire your persistance, but at the same time...I think it'd be safe to say that you probably would've been better off just looking at people's "leaked" information that was officially posted from other Sprint employees that turned out to be more in the "know."
Ok..... now I dropped to super epic d-bag.

Quote:
Originally Posted by munsterrr View Post
OKKKKKKKKKKKKKKKK........

im praying i just got off of the phone with someone that doesnt know what they are talking about......

i was just told that the diamond wouldnt be out until NOVEMBER/DECEMBER..


i asked him a bunch of times if he was talking about the touch diamond and not the touch pro or anything else.

MAN that guy seriously ruined my day
Ok.. Now the Sprint SC is the D-bag.

Quote:
Originally Posted by chappy View Post
I love being able to say I told you so.
Now you are starting to sound like a d-bag. Welcome to the club brother.
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Old 09-02-2008, 03:18 PM
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Re: Diamond Release Speculation Thread

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Originally Posted by Exil3d View Post
...Ok..... now I dropped to super epic d-bag...
Nah, I wouldn't take it like that. It's obvious that you're just very eager to get the phone and your persistance is something that not a lot of people would have.

Main thing here is, not sure if you've ever worked in CS (Customer Service), but 1st tier reps (the first people you speak with, chat with, etc...) are always the LEAST likely to have concrete information along the lines of what you were trying to find out. They can only report what's put into the database (literally, whatever is in front of them), but it's the responsibility of the people above them to make sure that what is being indicated in the database is accurate.

In this case, it was obviously not a "high priority" to change the database to indicate anything different than the initial 9/2 release date. I rarely get disappointed when things don't go as initially planned, but in your case, at least you know the "new" date that's being given and the delay wasn't a "TBD" delay.
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Old 09-02-2008, 03:37 PM
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Re: Diamond Release Speculation Thread

haha actually i kind of do. i work IT/over the phone computer help at the World Bank. i deal with people all the time on the phones and there are alot of times where servers go down or for some odd reason this program doesnt work with that program types of things. or just over all people dont understand alot of things and get extremely upset about it. i feel the pain.

only reason i posted anything at all was because i got the off the wall date given to me instead of what everyone else got
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Old 09-02-2008, 02:36 PM
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Re: Diamond Release Speculation Thread

so what your saying is everyone in the last page or so is a D-bag huh? you could have just said that instead of pointing everyone out JP
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Old 09-02-2008, 04:32 PM
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Re: Diamond Release Speculation Thread

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Originally Posted by munsterrr View Post
so what your saying is everyone in the last page or so is a D-bag huh? you could have just said that instead of pointing everyone out JP
hehe.. naw.. I was referring myself as the d-bag. But all in joke. But I must say... Sprint SC is full of d-bags.
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Old 09-02-2008, 03:54 PM
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Re: Diamond Release Speculation Thread

drex, fair enough... I wasn't even really concerned with the text... just the two images that show the Touch Diamond in mid-September and the Touch Pro for next month with a date.

It doesn't get much better than a photo, screenshot, or scan of some supposedly internal Sprint info....that's the point I was trying to make...

Right after that I got off the phone with someone really high up at Sprint and they indicated that a final date really still hasn't been set. the 14th is a goal... then if that fails the end of the month is the next goal.
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Old 09-02-2008, 03:59 PM
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Re: Diamond Release Speculation Thread

Quote:
Originally Posted by quarky42 View Post
drex, fair enough... I wasn't even really concerned with the text... just the two images that show the Touch Diamond in mid-September and the Touch Pro for next month with a date.

It doesn't get much better than a photo, screenshot, or scan of some supposedly internal Sprint info....that's the point I was trying to make...

Right after that I got off the phone with someone really high up at Sprint and they indicated that a final date really still hasn't been set. the 14th is a goal... then if that fails the end of the month is the next goal.
Oh, no, I definitely understand what you were doin' quarky. I actually should've taken your name off the "quote," but completely forgot.

Just wanted to make sure people understood that some of these sites are pulling information from wherever they can, just to be part of the "in-the-know" group.

Even a simple post that I made (that had no connection on the inside) became part of their "inside information."...LOL.

Funny how the internet can be.
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