PLEASE HELP!! TouchFlo 3D Won't Load!

[DiamondUser11]

Does anyone knows how to launch Touchflo mannually?

My Diamond was frozen and after I turned it off and back on, the TouchFLo is not opening automatically. I get a black screen on the phone and i have tried soft reset and powering it off and on many times but it is still the same.. Im desperately trying to avoid doing a hard reset and losing my data, as it is not backed up.

Looking for ANY suggestions! I have taken the phone into a Sprint repair center, and a hard reset was recommended, but I'm hoping perhaps someone here may have a suggestion. I've also tried taking battery out while its plugged into the charger, and interestingly enough, the phone stayed powered ON~without the battery, only being plugged into the charger! I had to replace battery, unplug charger, and then remove battery again to power down. Weird. Though probably not related to the TouchFlo not loading, thought I'd mention it. Also, I have tried to sync with my computer, unfortunately the pc cant see the device, so cant b/u that way either.

So, Im stuck with the black screen of death, only seeing the top and bottom icons.(start, radio/satellite/batt info on top, and calender/contacts on bottom)

[basilray]

Start -> Settings -> Today

Uncheck TFlo3d, save, then go back in and re-check it. It sounds like the phone is working, so you shouldn't have any problems recovering data to do a hard reset.

[fr3sh_t0_d3f]

you can use a program like pimbackup to save all of your stuff. You don't need tf3d to run 3rd party apps or connect to activesync.

[DiamondUser11]

Thank you for the replies.. I guess I failed to mention, that although I can see the start button, the touchscreen and all buttons are not responsive. The touchflo fails to load, and the phone is "frozen" when powered on and the boot process is stuck showing only the icons on top & bottom. I am sure Ill have to do a hard reset to fix this, but wanted to try and get my data backed up beforehand. The activesync shows no device when I connect it to my pc, so I am at a loss as to how to backup at this point. The tech guys at the sprint store couldnt get into the phone to b/u either. I know that salvaging my data doesnt look good at this point, but was hoping you guys here might have another suggestion...

[MrObvious]

Does it seem to respond to ActiveSync? If so try downloading EveryWAN and see if you can remote control it through AS.