Questions when getting replacement for the Arrive

adihere · #1 (**permalink**) 12-26-2011, 04:13 PM

Hi guys i recently dropped my Arrive one to many times to the point its acting buggy (speaker issues and random resets after closing the slider), sprint told me that they will have to replace the whole unit rather than fixing it. My questions here are I know i will lose all my previous txts and settings but when i upgraded to Mango via Zune, it saved all my previous txt, home screen tile layouts, accts, setting etc... so:
1) Will i be able to get all those saved setting and such back on from my Zune when i sync or try to upgrade the replacement device?
2) Will Zune just view this as a new device or will it sync my pics and music with the same playlist and all back on as if it the damaged one?

I would atleast try and keep all my previous txt messages, or from the point of when i upgraded to Mango if anything.

Thanks in advance for any help or suggestion you can provide for me guys!

eric12341 · #2 (**permalink**) 12-26-2011, 09:32 PM

As long as the device IDs of ur current device and the replacement are the same then Zune should recognize it as the same device and u'll be able to recover everything but I'm not sure.

**fixxxer2012** · #3 (**permalink**) 12-27-2011, 12:33 AM

Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.3.7; en-us; Incredible 2 Build/GRI40; CyanogenMod-7.2.0) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

Doesnt wp7 have a program to back up sms?

eric12341 · #4 (**permalink**) 12-27-2011, 01:35 AM

Quote:

Originally Posted by fixxxer2008

Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.3.7; en-us; Incredible 2 Build/GRI40; CyanogenMod-7.2.0) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

Doesnt wp7 have a program to back up sms?

@fixxxer2008 not currently, but if u aren't here to help the OP then u shouldn't post in this thread again,especially if ur saying something along the lines of everything u said already.

adihere · #5 (**permalink**) 12-27-2011, 11:24 PM

Quote:

Originally Posted by eric12341

As long as the device IDs of ur current device and the replacement are the same then Zune should recognize it as the same device and u'll be able to recover everything but I'm not sure.

Thanks! What are the chances it will be the same...i mean is that a common thing, that device id's are the same? Sorry for the noob question!

eric12341 · #6 (**permalink**) 12-28-2011, 12:41 AM

Quote:

Originally Posted by adihere

Thanks! What are the chances it will be the same...i mean is that a common thing, that device id's are the same? Sorry for the noob question!

u can change the ID by default in the Zune settings right now it'll probably say something like HTC T7575 u can change this to HTC Arrive or whatever u want for that matter.

adihere · #7 (**permalink**) 12-28-2011, 03:19 PM

ok sweet, i was thinking it was pulling it from the device itself like a unique serial id or something. Thanks again for all your help...you guys are always the best!

**fixxxer2012** · #8 (**permalink**) 01-08-2012, 12:09 AM

Quote:

Originally Posted by eric12341

@fixxxer2008 not currently, but if u aren't here to help the OP then u shouldn't post in this thread again,especially if ur saying something along the lines of everything u said already.

did you see me bashing it? i asked a simple question.