Anything is possible. Lets hope the next upgrade will please everyone.

Make my 6700 upgradable in memory. Real memory is so cheap these days that it's hard to belive it didnt come with 2 or 3 gig. How about a harddrive (microdrive). Put the software on an install card. Let me pick what I get to install. I don't use business software but if I delete all this stuff, where's my backup?
Really make this the last PPC/phone I ever buy. Give me ways to make it better.

"Make this the last PPC/phone I ever buy" That of course would be the last thing they want to do. They make money by continually adding things to make you want to buy the next version. (Granted, not as shoddy as Palm has done with the Treo, but that's a different story.) Hoping to make the next phone the best phone currently available would be doable though. My thoughts... while a high resolution camera may be nice, it isn't a necessity on a business phone. (Remember, this is a business phone first) A high resolution screen on the other hand should be manditory. The rotating screen, should be a common sense thing to protect your investment (and face it, to look cool!) Of course more memory, SD cards work well and all, but some programs like being placed on the phone itself. Keyboards are a must, Bluetooth, Wifi (inter-office file transfers), built in GPS would be nice as well, but again I don't know about it being a business needed app. Push email though is again a must. The ability to auto ignore certain numbers via a profile would be perfect as well. I am sure there are more, but that's all I can think of for the moment.