Connectivity Problems on PPC 6700 Causing Insomina

[mythago]

First of all, I want to apologize if this question has been answered previously. There is a wealth of information on this site and although I have found many interesting and potentially useful topics, I have yet to find the answer I am seeking.

I am the rather frustrated user of a Sprint PPC 6700 who cannot get internet access through either my PSC Vision account or my WiFi. The most annoying thing of all is internet access on phone worked for the first day and then has never worked again.

I have tried the official ROM update and the PRL 20225 update to no avail. I have done hard resets and attempted Client-Initiated IOTA. I have tried turing on flight mode for 30 seconds and restarting phone.

Thus far nothing I have tried has been able to make a difference. Unfortunately using a non-Sprint ROM is not a viable option as the phone was given to me by work.

The PCS Vision attempts are giving me a error code 67 every time I dial. I had been getting an error code 1012 when attempting IOTA, but that has been fixed.

The WiFi connection puzzles me more as I am getting a connection, strong signal and the phone is leasing an IP address from the router. I can ping the phone via other computers on the network but I still get a page cannot be found error. This happens regardless if I put the phone in DHCP or provide a static address.

I am able to access the internet on the phone when it is cradled, however I get a message to the effect it cannot get a server assigned address. Once this message appears the phone can bring up webpages. This is an improvement from previous times and only started to work after the ROM update.

The general opinion I have seen online is that the phone is a candidate for replacement as there are know flaws with this phone that cause this problem.

Please advise prior to my taking this step as going without my phone (as it would take a while for my business to replace my phone once I turned it in for maintenance) tends to cripple my ability to interface with my customers and home office.

Thank you in advance for your suggestions or solutions.