PPCGeeks - Help, Accidentally ran Sprint Radio Rom/ EXTrom on XV6700

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- - Help, Accidentally ran Sprint Radio Rom/ EXTrom on XV6700 (http://forum.ppcgeeks.com/showthread.php?t=2178)

Quote:

Originally Posted by computercarl

Well, that ran and still no dice. Before when I opened IE, I'd get an error about mobile ip set improperly and network error, now I get no modem found.

I'll keep plugging along, or else I'll play dumb and send it back to verizon :) (anyone think calling Verizon tech support would get me anywhere?)

It might... Call WDTS (Wireless Data Tech Support) @ 1-866-237-9122 (I think...)

[quote="computercarl"]

Quote:

Originally Posted by computercarl

btw, I re-flashed to the sprint extrom and let it run, and was successful at ##RTN# & reset, so I'm flashing to the verizon rom now, lets all hope it works!

Well, that ran and still no dice. Before when I opened IE, I'd get an error about mobile ip set improperly and network error, now I get no modem found.

I'll keep plugging along, or else I'll play dumb and send it back to verizon :) (anyone think calling Verizon tech support would get me anywhere?)

Yes call them, the same happened to me.

Once I was back on a real Verizon rom and was able to do *228 successfully I called Verizon and they did some stuff on their side which got everything working again.

Whats strange is stuff was blown out on the Verizon side of things, and not on the phone as they had me try hard resetting and doing a few other things a few times. But once they reset everything in their computer all was a go again.

I am using the Colonel's newest rom with no issues at this time. :)

Ok, called Verizon support as listed above, and they couldnt help. They had me try ##778# (##PST#) and set my MSID to my phone number, but we still can't *228. I called 911 (I work there) and it shows up on a sprint tower... Funny part is that when I call a 10 digit phone #, it actually goes through! Too strange. The only advice the phone support guy could give me was to take it to the VZW store and have the tech there update it, he said they have some magic box there that can somehow do something more than we can do...

Anyone??

Well, after calling support, and them not being able to help, I've made some progress. I found a .prl file and updated it via ##PRL# and now I can successfully dial *228. but when it dials to *777 for data, it complains that it can't find a modem...

Back to the drawing board.

Report your ROM version, radio version, extrom version, PRL version and PRI version from Settings->Device Info. Compare this with the same screen from your own XV6700 (that you said isn't messed up). Are all of the values identical?

the pri settings are different... prl is the same now... anyone know where i can get a pri file, and how do i slap it on? I'm so close!!!

What is the PRI value on the two phones?

working phone is 1.12_002, non working is 1.13_002

I figured that it would get the #777 settings from the PRL, as it gets the *228 info from there, but I guess not. Any ideas anyone?

Quote:

Originally Posted by computercarl

working phone is 1.12_002, non working is 1.13_002

Try running this cab file on the nonworking phone (unzip it first).

It may not appear to do anything when you run it. Try a soft reset afterwards to see if the PRI version changes.

If that doesn't fix it I would try one more hard reset, and make sure you allow the Verizon extrom to load completely. Then do a *228 and see what happens. Maybe call VZW again to see if another rep can do what they did to fix scott's phone.

Barring that I don't know what else to suggest. The master reset should have undone everything the Sprint extrom did to the device (aside from the PRL which you have already corrected).