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-   -   Not Vision capable (http://forum.ppcgeeks.com/showthread.php?t=21125)

shaggylive 03-13-2008 12:09 AM

Not Vision capable
 
since the hc6.1 went so well, I thought I'd add on vision, well, sprint is saying they can't add it onto my account b/c my phone doesn't support mms or sTV.!!!! I told her that I was using it as we spoke, just getting charged p/kb. Idiots!!!! ID10T error

Unknown Zone 03-13-2008 02:13 AM

Re: Not Vision capable
 
sad times....when the person (could of been a newbie) does not understand the concept of vision as in interneting/email...etc. I would call back and talk to another rep. that knows what you are talking about.

weedahoe 03-13-2008 07:48 AM

Re: Not Vision capable
 
These CSRs are taught that the same data connection for regular phones is not the same as what the PDA/PPCs use. There just needs to be some clarification somewhere.

shaggylive 03-14-2008 02:41 PM

Re: Not Vision capable
 
lol, yea i called back and went to tech support. the first rep did get it on the account even though she insisted she hadn't and was not going to be chared $15....

All is well, just had to vent.


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