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THHT 03-04-2008 11:07 PM

Data Connection Not Working
 
I recently got an Alltel 6700 and got it activated on the network. However, data will not work. I've upgraded to the WM6 rom on here and 1.43 radio. I've also reverted back to the official alltel wm5 rom as utstarcom's site.

It always says username/password incorrect whenever I try no matter what I set it up as. If anyone can help me with this, it would be greatly appreciated.

Unknown Zone 03-05-2008 12:54 AM

Re: Data Connection Not Working
 
Since you have Wm5 "the supported rom"....have you even tried calling Alltel Support first?

THHT 03-05-2008 12:57 AM

Re: Data Connection Not Working
 
Yes, they had no idea what was wrong. I even took it to an Alltel store and they didn't know anything about it either. Not sure if it is important but when I go to wireless settings in HTC Home Plugin, where it shows things disabled (white) enabled (blue) Data Connection and Microsoft Push thing are both grayed out. I dont know if this means that something is uninstalled or not properly configured. This is my first Windows Mobile phone.

Unknown Zone 03-05-2008 01:07 AM

Re: Data Connection Not Working
 
Well.....like for me....I use the same User/Password for the #777 that I use for my Sprint www account.

The Data Connection will be grayed out...till it is connected.

Unknown Zone 03-05-2008 01:15 AM

Re: Data Connection Not Working
 
What do you have on Start/Settings/Connections Tab/Connections/Advanced Tab/Select Network on you drop down menu. You could always delete what you have and start a "New" connection.

THHT 03-06-2008 01:42 AM

Re: Data Connection Not Working
 
It has the following under the Select Network menu

Alltel Wireless
My Work Network
My ISP

Alltel Wireless is the one selected and is setup to use #777. I have tried deleting it and making a new one. No effect though.



As a side problem. Now that I updated the radio and back on WM6, when I receive text messages and try to reply, the message they sent is in the area with their phone number when I reply.

Unknown Zone 03-06-2008 01:57 AM

Re: Data Connection Not Working
 
Quote:

Originally Posted by THHT (Post 204404)
....As a side problem. Now that I updated the radio and back on WM6, when I receive text messages and try to reply, the message they sent is in the area with their phone number when I reply.

This is a common problem when you let the customization run.....meaning you just let the phone do a hardreset and finish without a softreset before the customization starts.

From the Alltel site:

Username/Password invalid

"Your username should be your phonenumber@alltel.net (ex. 5015551212@alltel.net) and your password should be 'alltel'." <-----did you use this method.

THHT 03-06-2008 02:59 AM

Re: Data Connection Not Working
 
So for the messenging thing, how would I fix it?

Also, yes I tried that method, it says the username/password isn't correct, no matter what combination I've tried and come across.

Unknown Zone 03-06-2008 03:04 AM

Re: Data Connection Not Working
 
When the phone is going through a hardreset and when it says "customizing in 3 seconds" something to that effect do a soft reset, and it should loads up fine! Dont worry if you mess it up....just do another hardrest and do over.


Edit: Found this on a search
http://forum.ppcgeeks.com/showthread...t=alltel+setup

http://forum.ppcgeeks.com/showthread...lltel+internet

THHT 03-06-2008 04:48 PM

Re: Data Connection Not Working
 
Got the text messenging thing fixed, Thanks alot.

Well I've tried everything on those 2 links to no avail. Although I wasn't entirely sure what to even edit after doing ##778 and 000000 to edit. Still has invalid username and password coming up.


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