Screen alignment loop
 

Hi everybody! Long time lurker, first time poster :)

I decided to jump into the Apache scene here so I purchased an xv6700 from Ebay for a pretty good price. The seller said the device was heavily used, but that was ok for me. I just got the device today and had a chance to play around with it. I hooked up the unit to the charger and let it charge for a few hours. I then powered on the unit and got to the "Screen Alignment" set up page.

Well, for the life of me I cannot get passed this page. I have tried everything from cleaning the edges with paper and compressed air and taping with the finest point I could find. Sadly I have had no luck in getting past this screen.

From the reset page it appears the device is running the 2.02 VZW rom. Is there anything I am doing wrong? I have contacted the seller because he did not mention this in the auction. But I really would like to start using this unit. Any help would be appreciated!

does it have a screen protecter on it?

No it does not.

Oh and the ROM is 2.07. I read the page wrong ](*,)

maybe the digitizer needs to be replaced
i had a similar problem but i just took to sprint and they gave me a refurb 6700 (i have TEP so the whole process was pretty easy)

its most likely a hardware problem and if you dont have insurance its gona get pretty expensive to fix

I bought this from Ebay. The seller said that is was a perfectly functioning unit and the only things wrong with it were just a few cosmetic scratches.

I sent him off a message, but I don't expect to hear anything back till tomorrow morning. This is the first time I have ever had a problem with an item I bought on ebay :(

It does sound like a digitizer issue. Digitizers aren't expensive, but the process of replacing them is rather tedious.

Yeah I'm familiar with the process. I did in on my old Tungsten E. I sent the guy I bought this from a message. Hopefully we can work this out.

I've been a week without a handheld :( I'm going through withdrawal.

have you try to hard reset ? i've had the same problem in my history..then i upgrade it to another Flash rom and it works.. i didn't know that i'm lucky or what but i used it till now...it's ok.
try helmi's kitchen ..cooking ....run bootloader.... upgrade and try it
Good luck

the seller lied. Start the return process, let ebay know you were sent non-functional goods, and demand a refund.

Good luck!