Newbie Help with Verizon VX6700

[jettdj]

I am trying to flash my verizon xv6700 to the apache 6.1 I have downloaded the bootloaders and everything seems to go well until my device resets into the bootloader v1.04 the program on my pc then responds with and error that it cannot get information from my device?

Any ideas.... I have searched and did not find anything that I understood to be a solution to my problem...Thanks in advance