HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

There have been a large number of reports of phones hanging at the boot screen after flashing some of the more recent ROMs. While this problem has been random and somewhat common, I haven't seen a thread dedicated to recovering from this issue. So, I thought I would share what I've learned.

People have had success in flashing a stock ROM, which seems (in most cases) to cure the problem. I have not tried this way, though I've seen the problem twice.

The method I've used to recover is this:

1. Have either the stock ROM or a ROM different from the type that caused the hang in the first place, ready to flash on your PC. What I mean by different is, if a Calcu ROM (example only!) was being loaded when the hang occurred, try using a Juicy or OMJ ROM, or even stock Sprint.

2. Get the phone into "triggered bootloader" mode. This is the same process you would use to flash from the 4 GB internal storage, only you don't need to have an .nbh file in storage.

To enter triggered bootloader mode, you need to take the back off of your phone so you can access the reset hole. Then, you need to simultaneously press the power button, volume down (-) button, and the arrow button (<--) while at the same time, pressing your stylus into the reset hole. I know it sounds nearly impossible, but I am able to do it using two hands for the buttons, and pressing the stylus into the phone with my stomach. Sounds crazy, but it's pretty easy once you've done it a couple of time.

At this point, you should see the familiar rainbow screen.

3. If you have an .nbh file on your storage card, the phone will prompt you to either press the power button to flash from the card, or the action button to ignore. If the .nbh is the same one that caused the hang or even a ROM from the same series, DO NOT USE IT. If it's a different type of ROM, go ahead and flash from it, and your phone should recover normally.

If you don't have an .nbh file on the card, the phone will simply display the rainbow screen. At this point, plug the USB sync cable into your phone and run the RUU and your phone will recover normally.

The key here is to use a different ROM type for receovery. If you use a similar ROM, you'll probably wind up having to go through this process again.

I hope this helps, as it has worked for me and other users.

EDIT: It is not necessary to use triggered bootloader to revive your Diamond. Normal bootloader will suffice, and does not require the contortion of fingers and body. Thanks to tobeychris for this clarification!

Re: HOW TO: Recover a phone that won't get past the boot screen! (Instructions)
 

From first hand experience it works!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Try building a proper ROM, then you don't have those problems:).
Also, you don't need to be in 'triggered bootloader'. Regular bootloader works just fine, always has.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Any ideas as to why this is happening?

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Nothing to see here!!! Move along!!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Lol, I apologize. I wasn't trying to insult you, or your ROMs. I was saying that the main reason it happens is a mistake in building a ROM. This usually is because some of the modules were change (Usually if you use a different SYS). The way to avoid this most of the time is to use g'reloc. I can't speak for any other kitchen, but the C4RBON kitchen runs it every time, just in case.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

And I do stand corrected on this pont. I will update the how-to thread.

Thanks for the CONSTRUCTIVE comment.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

You're welcome:)

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Thanks Tobey, hopefully if that is the problem, other chefs will read this and we can eliminate this problem all together.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Thank you. And sorry if I reacted a bit strongly, but I've been putting a lot of time into this lately, and I take it personally when my ROM causes a headache for someone. I get a little touchy when I *perceive* that someone is rubbing it in.

I just want to help the user recover as soon as possible, you know?

So, no hard feelings, okay?

On to business! The kitchen I used for the build did incorporate G'reloc, and it ran when I built my Production ROMs. What I'm wondering is how this manifests itself after multiple reflashes, but not after 1 or 2. Almost everyone (including myself) who has experienced this issue has never seen it after a single reflash from the same ROM type. This makes it really hard to troubleshoot.

Opinions?

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Huh? It's usually a rom issue, and occasionally a flashing issue. Some bad or conflicting oems sometimes cause this issue. I have had this problem with a Tobey kitchen, and deslected an oem and all was good.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

That makes perfect sense, but what would make it intermittent?

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

When it happened to me, it seemed that it only went haywire after syncing with my computer.....Just some FYI

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Use mtty task 32, task 36 to find out:)

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Thanks again for your help Glossman, you sure did help me have a quick recovery!

I experienced exactly what you said, intermittent issue, even on the same ROM. After I fixed today's problem, I flashed back to your ROM and have had no worries. The first time this happened to me was on Calcu's ROM, so I can't say it wouldn't have happened had I flashed it again, but it seems highly unlikely.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

If you guys are having that much trouble, I suspect your issue is one of the following:

1. A problem with your phone hardware
2. A problem with the rom
3. A problem with the computer hardware you use to flash with

I've flashed my Diamond about 50 times in the last month, and the only time I couldn't boot was when I did the bonehead maneuver of forgetting an oemdriver folder.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

so kind of u,thank u very much!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Hello, I saw you used Verizon XV6600. Would you please tell me where I can get info how to unlock it and make reprogramming. Thanks.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

No unlock needed. You can just flash it. Check in any forum for the "Apache", which is just anothername for 6600.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

6600 = Harrier
6700 = Apache

Don't want anyone hosing their phone by flashing the wrong roms!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Thanks for the correction! I've owned so many of these damned things, I sometimes mixup the names of the older ones!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Hey guys,
I need help. I can't get the phone to go into the Triple screen. I tried the above and can't get it to work. It's a Sprint Diamond.
This happened after I cooked a Rom with Calcu's kitchen and groove's OEM base.
Thanks for any suggestions.
All it does is just sit on the Black Screen that says Touch Diamond showing the Radio version and some other numbers.

Thanks.

-disregard, got it figure out.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Holy Shizer did you ever save my a$$!!!!

I actually went into Bell tonight and had them process a return...
After coming home I found this thread...

Bringing up the bootloader never occurred to me...
After flashing a few times my Diamond became very unstable and I thought I was toast...

Thanks to this thread I was able to salvage my phone and not lose all my data after shipping it in for repair...

THANKS!!! THANKS!!! THANKS!!! THANKS!!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

I flashed spring rom to my diamond 3700, any mtty solution didnt work, but your really simple howto has saved my pda :D

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

this happen everytime a rom is flashed on any device it either some bad code or sprint. but i am lucky unlike most that have to ask to fix but this is a great post on how to should been post a long time ago......

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

THIS POST WORRY ME BUT I CHOP AND CUT ROM LIKE BUTTER .

So i am able to set up very quickly..

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

I'm very glad this post helped out!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Great fix, love it!!! If you don't mind glossman, I wanted to put a copy and paste of this tut (with proper creds) on my site. This worked for me first try!!
As to what bootloader mode will work, I don't care what mode suffices, all I care about is that this works to recover, and it does, great stuff! thanks again.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

I'm glad this worked for you!

You have my permission to add this info to your site. :mrgreen:

Thanks again!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Gloss, I suggested to Coz that he stickies this like a day or two ago.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Stuck per request.

late,
Coz

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

i tried pressing the left button while holding the reset and dwn volume but nuthin happens any help plz

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

The arrow button is on the right side of the D-pad. Try that and let us know how it works.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

I finally got this to work after a few tries. Something I didn't realize till I read the last post (cause I am the biggest diamond noob of all) is that the --> reference means

Anyway, thanks for saving my ***... :headbang:

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Just an FYI since I didn't see it mentioned here. (You may want to add it to your op)

You don't need a stylus to enter bootloader or hard-resets.
Here's some basic directions from a much longer post I did.

The key is, the phone needs to be powered down, not just the screen.
These are some of the ways to power down your phone.
1) If you have psShutXP installed, you can select "Shut Down", or
2) Push and hold the power button. You will be warned that you're shutting down the phone, or
3) Remove the battery.

Once you're phone is powered down, decide which mode you want to go into.
Make sure the "PowerButton" is the last button you push and hold, since that will turn your phone on.

Note: Push and hold all the corresponding buttons to activate selected mode

Bootloader = VolumeDown + PowerButton
Triggered Bootloader = VolumeDown + BackArrow + PowerButton
Hardreset = VolumeDown + OK + PowerButton

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

thank god for this thread. good work

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Thanks for this guide! You saved my phone.

I had a problem - it wouldn't flash. The RUU kept saying the phone wasn't connected, even though the rainbow screen said "USB" when I connected it. It said "serial" when it wasn't connected. Here's what I did to get it working again, one of these things or a combo did the trick:

-Follow instructions on page one of this thread to get phone into rainbow mode
-Disconnect, reconnect phone from PC
-Using WinRAR, extract the Sprint stock RUU (_HTC Touch Diamond (Sprint)_HTC Touch Diamond MR 2.00.651.7)
-From extract, run RomUpdateUtility.exe
-RUU went further, but gave another error.
-New option was to recover, select this
-RUU said to diconnect phone, reboot, reconnect, but don't do this!
-I disconnected and reconnected again but did not power off because it was already at the rainbow screen

Hopefully this will help someone else.

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

thanks for the post--got my phone back!!!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Saved my tail today, thanks!

Re: HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)
 

Glossman...Dude u saved my phone....thanks a Lot:headbang: