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Old 05-15-2012, 09:59 AM
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Re: T-mobile to deploy LTE,refarm HSPA(+) to main PCS band and attacks Verizon

so did any of yall read about tmobile tying att for dead last in customer satisfaction again this year?

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Sprint Is First Among Major Wireless Carriers for Customer Satisfaction - MarketWatch
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Old 05-15-2012, 05:55 PM
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Re: T-mobile to deploy LTE,refarm HSPA(+) to main PCS band and attacks Verizon

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Originally Posted by austin420 View Post
so did any of yall read about tmobile tying att for dead last in customer satisfaction again this year?

Scores By Industry

Sprint Is First Among Major Wireless Carriers for Customer Satisfaction - MarketWatch
T-mobile and AT&T were scored 69
VZ-70
Sprint-71

2 points difference , Big deal! plus I'd like to know if data speeds was a question on that survey because it's obvious that sprint is last in that regard. I wonder how much sprint paid them for that instead of spending the money in fixing their network.
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Old 05-15-2012, 06:36 PM
austin420's Avatar
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Re: T-mobile to deploy LTE,refarm HSPA(+) to main PCS band and attacks Verizon

Quote:
Originally Posted by eric12341 View Post
T-mobile and AT&T were scored 69
VZ-70
Sprint-71

2 points difference , Big deal! plus I'd like to know if data speeds was a question on that survey because it's obvious that sprint is last in that regard. I wonder how much sprint paid them for that instead of spending the money in fixing their network.
wow. why are you so angry? maybe you should read my sig.

Quote:
Originally Posted by eric12341 View Post
I wonder how much sprint paid them for that instead of spending the money in fixing their network.
how about all these? sprint is just buying everyone off now for good reviews?

Quote:
-- Sprint was ranked by J.D. Power and Associates highest among full-service providers in its 2012 Wireless Purchase Experience Study, Volume 1.
Quote:
-- Boost Mobile was ranked highest among non-contract providers in the same study and Virgin Mobile USA received the highest ranking in the J.D. Power and Associates 2012 Wireless Customer Care Non-Contract Study -- Volume 1, with Boost placing second.
Quote:
-- Last month, Sprint Wholesale collected four 2012 Domestic Best-In-Class Awards from ATLANTIC-ACM in the categories of Network, Provisioning, Customer Service and Sales Representatives.
Quote:
-- Sprint also received the ATLANTIC-ACM Best-in-Class Network Award for Global Wholesale Excellence earlier this year, and Frost & Sullivan identified Sprint as an excellent example of an end-to-end mobile solution provider for the small business sector.

Last edited by austin420; 05-15-2012 at 07:10 PM.
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