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-   -   Is Sprint cracking down on data usage? (http://forum.ppcgeeks.com/showthread.php?t=149011)

xxxjdoggxxx 02-07-2012 02:30 AM

Is Sprint cracking down on data usage?
 
Today I received a letter from Sprint about my roaming data usage. The letter is attached (sorry I don't have a scanner so I took a picture of the letter with my phone, it's readable but blurry) Basically it says I am in violation of the roaming terms and conditions. I have unlimited data and roaming is included in my plan. The only time I ever use data on roaming is when I go up to Michigan to visit family which is maybe a couple times a year (there is no Sprint coverage in Upper Michigan). In previous years I took my laptop and tethered with my phone. The last time I went up there however I forgot my laptop and didn't do any tethering. Just some browsing and netflix on my phone. Has anyone else received a similar letter? Should I call Sprint and ask them what the issue is? The letter says my account is being monitored now. Does that mean basically no more tethering for me?



http://img141.imageshack.us/img141/7316/sprint1.th.jpg

horndoctor 02-07-2012 02:38 AM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

It just means that if you continue go over the roaming data limit(whatever that is) they may charge you extra fees or they may threaten you with contract termination. When they say roaming is included they mean calls not data. :(
You can still tether but if you are tethering while roaming then you'll have to watch your KBs. Call them and ask what the limit is.

notinkeys 02-07-2012 10:51 AM

Re: Is Sprint cracking down on data usage?
 
I believe they give you a small amount of roaming data since some features in the phone use data in the background, so they allow for those functions. When roaming, using data is a very, very bad idea.

mikejones13 02-07-2012 02:09 PM

Re: Is Sprint cracking down on data usage?
 
Some people say it is 300mb limit and some people use over 2gb and never get busted. I would play it safe and NOT use roaming. Now if you watched some netflix, surfed the web that is DATA use thus Sprint thinks you purposely were roaming when you actually went to a place there was NO coverage. Pull it up on a map and show sprint where exactly you were. The only time I personally roam is when 3g just won't cut it and wimax isn't around, right now 32kbps is not cutting it so I do roam but try to stay connected to WIFI or WiMax

gullzway 02-07-2012 04:37 PM

Re: Is Sprint cracking down on data usage?
 
Terms & Conditions

Off-network Roaming: The primary use of your Device must be for domestic purposes within the Sprint-owned network. Domestic means use in the 50 United States and U.S. Territories (except Guam). Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes.

fixxxer2012 02-07-2012 06:02 PM

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Any data roaming in excess will result in a letter from sprint. I still say sprint will do away with unlimted data in time.

kingnba6 02-07-2012 06:36 PM

Re: Is Sprint cracking down on data usage?
 
my girl friend has a epic 4g with sprint and unlimited everything. i use her phone on tether a lot. watch netflix on the ipad or other things a lot from her tether

xxxjdoggxxx 02-08-2012 02:19 AM

Re: Is Sprint cracking down on data usage?
 
Quote:

Originally Posted by fixxxer2012 (Post 2167564)
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Any data roaming in excess will result in a letter from sprint. I still say sprint will do away with unlimted data in time.



Sadly you are probably right. Every other company has got rid of unlimited data. It is pretty sad with the capabilities of our devices the one thing holding us back is how much data you can use. If I understand correctly the fine print says unlimited means 5GB. I could use that much data in a couple days just from streaming internet radio and web browsing (listen to internet radio 8-12 hours a day at work). I am paying almost $100 a month for my plan when I make almost no phone calls on my cell and mostly use it for it's data capabilities. If Sprint decides to crack down on data usage I will likely cancel my plan and go to a plan with voice only because there will be no point to paying that type of money if I use my monthly data limit up within a couple days.

gullzway 02-08-2012 02:23 AM

There is no limit on Sprint data, only when roaming. The 5 GB limit is only for mobile broadband cards, not cellphones. No worries!

Sent from my SPH-D710 using PPCGeeks

kingnba6 02-08-2012 02:17 PM

Re: Is Sprint cracking down on data usage?
 
Quote:

Originally Posted by gullzway (Post 2167664)
There is no limit on Sprint data, only when roaming. The 5 GB limit is only for mobile broadband cards, not cellphones. No worries!

Sent from my SPH-D710 using PPCGeeks

:withstupid:

londawg314 02-08-2012 03:35 PM

Re: Is Sprint cracking down on data usage?
 
1 Attachment(s)
i don't know about the rest of you but my 3g data roaming is unlimited.. see attached screen shot from my sprint account.

fixxxer2012 02-08-2012 05:15 PM

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Never heard of unlimited roaming data before.

londawg314 02-08-2012 08:43 PM

Re: Is Sprint cracking down on data usage?
 
what does it say for you guys if you check usage under your sprint account?

fixxxer2012 02-08-2012 08:46 PM

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Im not with sprint anymore but im sure no carrier allows unlimited data roaming.

gullzway 02-08-2012 09:22 PM

Quote:

Originally Posted by londawg314 (Post 2167817)
what does it say for you guys if you check usage under your sprint account?

Mine shows the same!
Don't remember if that was there before.
http://img.tapatalk.com/6cc91c84-1fa9-6b03.jpg

shaggylive 02-08-2012 11:36 PM

Re: Is Sprint cracking down on data usage?
 
it shows unlimited since there is no automatic cutoff in the system. 1 month going over 300mb on roaming isn't going to do much, but multiple months then they send the warning.

xxxjdoggxxx 02-09-2012 02:11 AM

Re: Is Sprint cracking down on data usage?
 
Quote:

Originally Posted by shaggylive (Post 2167842)
it shows unlimited since there is no automatic cutoff in the system. 1 month going over 300mb on roaming isn't going to do much, but multiple months then they send the warning.




That's the thing. I only did it one month (a few days to be specific) and I didn't even use all that much data. I have had Sprint phones for about 5 years now and have been doing this since I started with Sprint (like I said maybe a couple times a year I use data on roaming when I go to Upper Michigan where there is no Sprint service).



The thing that fustrates me about this is I pay about $100 a month (I have also been paying the $10 fee for 4g since I got my Evo 3D and there is no 4g data where I live and likely wont be for some time) I make so few calls most months on my cell I don't go over 300 minutes. Yes I use a little more data than your average person that just does web browsing but then again I am sure there are many that use way more data than me. Mostly I use my data for streaming internet radio and some web browsing. On a rare ocassion I might tether with my laptop mostly for web browsing. And now I get this threatening letter from Sprint basically telling me I wronged them somehow and I am being watched. Give me a break.



As far as the unlimited roaming thing goes I could have sworn I saw unlimited data roaming in my plan details when I got my Evo 3D. I'm going to have to look into this. I don't remember seeing anything about a 300MB limit anywhere (I was aware of the rule that over 50% of your usage has to be on Sprint towers). I forget the name of the plan but it is the one with basically unlimited everything. I don't think Sprint has the plan anymore (or might be a higher cost) and I was able to keep it when I got my Evo 3d.

fixxxer2012 02-09-2012 02:15 AM

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I believe the data roaming for sprint is on verizon towers isnt it? Or i could of swore i heard that before. Either way unless you want to get kicked off sprint id watch the roaming.

xxxjdoggxxx 02-09-2012 02:18 PM

Re: Is Sprint cracking down on data usage?
 
Well I just logged into my Sprint account and sure enough in my plan details it says I have unlimited 3g roaming. I am going to have to call Sprint and see what they say about this. Here is a screen shot:







Edit: Does anyone know where I can get a copy of my contract? I got my phone off of wirefly and do not have a paper copy. I am about 90% sure my contract said data roaming is unlimited and I want to double check.




By the way I just noticed your avatar shaggylive. Ron Paul 2012.





http://img267.imageshack.us/img267/6...sprint1.th.jpg

EyeB 02-09-2012 05:39 PM

Re: Is Sprint cracking down on data usage?
 
think the Sprint 3G part means Sprint's network, when I checked the sprint page, it says (on our network) next to the data/minutes/texts

edit: got curious too and this part of the terms/conditions seems interesting
Quote:

Our data services may not be used: (i) to generate excessive amounts of Internet traffic through the continuous, unattended streaming, downloading or uploading of videos or other files or to operate hosting services including, but not limited to, web or gaming hosting; (ii) to maintain continuous active network connections to the Internet such as through a web camera or machine-to-machine connections that do not involve active participation by a person; (iii) to disrupt email use by others using automated or manual routines, including, but not limited to "auto-responders" or cancel bots or other similar routines; (iv) to transmit or facilitate any unsolicited or unauthorized advertising, telemarketing, promotional materials, "junk mail", unsolicited commercial or bulk email, or fax; (v) for activities adversely affecting the ability of other people or systems to use either Sprint's wireless services or other parties' Internet-based resources, including, but not limited to, "denial of service" (DoS) attacks against another network host or individual user; (vi) for an activity that connects any device to Personal Computers (including without limitation, laptops), or other equipment for the purpose of transmitting wireless data over the network (unless customer is using a plan designated for such usage); or (vi) for any other reason that, in our sole discretion violates our policy of providing service for individual use.Unlimited Use Plans. If you subscribe to rate plans, services or features that are described as unlimited, you should be aware that such "unlimited" plans are subject to these Sprint Prohibited Network Uses.
Quote:

Off-network Roaming: The primary use of your Device must be for domestic purposes within the Sprint-owned network. Domestic means use in the 50 United States and U.S. Territories (except Guam). Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes. The display on your device may not always be on and will not indicate whether you will incur roaming charges. You can monitor usage online through My Account. Roaming is not available with single-band phones, or to customers who reside or whose primary use is outside an area covered by the Nationwide Sprint Network. Sprint may limit or terminate service if you move outside of the Sprint owned-network.

xxxjdoggxxx 02-10-2012 02:01 AM

Re: Is Sprint cracking down on data usage?
 
I called Sprint a while ago on something totally unrelated to this and the guy I was talking to told me he had to forward me to management because my account is now "being handled by management". I was forwarded to a manager (I am assuming it was a manager) and took care of what I was calling about. Nothing was mentioned by the person about my roaming or even why my account is being handled by management. I had a long day at work and didn't feel like going back and forth about the roaming issue so I let it go for now. I just thought it was strange my account is now being handled by management like I was told. All for using a little data on roaming about 4 months ago. At this point if I can find an acceptable alternative (not likely where I live) I will probably leave Sprint. I am sick of being treated like someone that did something wrong because I used a service I pay for. Anyone know of any providers that are reasonable on data (or are at least don't call 300MB of data "unlimited") that I can take my Evo 3D to?

horndoctor 02-10-2012 04:34 AM

Re: Is Sprint cracking down on data usage?
 
You said in an earlier post "like I said maybe a couple times a year I use data on roaming when I go to Upper Michigan where there is no Sprint service" so they have noted that usage and now after your recent roaming usage they are letting you know that since you have done this a few times now you are pushing your limit on roaming data. That's all. I know they say unlimited roaming data but that means you are allowed to use roaming data any time you want and you won't be restricted to a certain amount at any certain time but if you use over 300MB of roaming data regularly then they will contact you like this. Every carrier does this and most restrict you to regular home data limits depending on how much you pay for your data plan. The simple solution is watch your roaming data usage and you will be fine. ;)

EyeB 02-10-2012 04:36 AM

Re: Is Sprint cracking down on data usage?
 
whose towers were you roaming on, guessing verizon for the cdma?
that might be your best shot at a different company

the best plan if i had to switch from sprint's sero is tmobiles 4g prepaid for $30/month for unlimited text/data (unlimited=5gb before throttle) and 100 minutes. 100 minutes would be enough for me, but if it isn't there are voip that uses the "unlimited" data plan

not sure what other carriers you can use evo 3d with :S maybe cricket or one of those small cdma companies but nothing like the coverage of the larger ones (well sprint if you want to keep phone -.-)

xxxjdoggxxx 02-10-2012 02:55 PM

Re: Is Sprint cracking down on data usage?
 
Quote:

Originally Posted by eyeb (Post 2168005)
whose towers were you roaming on, guessing verizon for the cdma?
that might be your best shot at a different company

the best plan if i had to switch from sprint's sero is tmobiles 4g prepaid for $30/month for unlimited text/data (unlimited=5gb before throttle) and 100 minutes. 100 minutes would be enough for me, but if it isn't there are voip that uses the "unlimited" data plan

not sure what other carriers you can use evo 3d with :S maybe cricket or one of those small cdma companies but nothing like the coverage of the larger ones (well sprint if you want to keep phone -.-)




I don't think I will be switching from Sprint as there are no better options for me right now. I still plan on calling Sprint and letting them know how disappointed I am by this. When I see the word "unlimited" that does not mean 300MB to me. Here is what the word unlimited means to me:



Quote:

un·lim·it·ed /ˌənˈlimitid/
adj.
1. Having no restrictions or controls: an unlimited travel ticket.
2. Having or seeming to have no boundaries; infinite: an unlimited horizon.
3. Without qualification or exception; absolute: unlimited self-confidence.

If Sprint only wants us using 300MB their website should state 300MB instead of unlimited. I find it funny Sprint has an ad on their website right now stating basically unlimited really means unlimited on Sprint. I can see new customers going through the same thing I did after seeing on their account details they have unlimited 3G roaming. At best this is Sprint being very deceptive. At worst it is flat out false advertising and they are possibly leaving themselves open to a lawsuit.

eric12341 02-10-2012 11:34 PM

Re: Is Sprint cracking down on data usage?
 
Quote:

Originally Posted by xxxjdoggxxx (Post 2167997)
I called Sprint a while ago on something totally unrelated to this and the guy I was talking to told me he had to forward me to management because my account is now "being handled by management". I was forwarded to a manager (I am assuming it was a manager) and took care of what I was calling about. Nothing was mentioned by the person about my roaming or even why my account is being handled by management. I had a long day at work and didn't feel like going back and forth about the roaming issue so I let it go for now. I just thought it was strange my account is now being handled by management like I was told. All for using a little data on roaming about 4 months ago. At this point if I can find an acceptable alternative (not likely where I live) I will probably leave Sprint. I am sick of being treated like someone that did something wrong because I used a service I pay for. Anyone know of any providers that are reasonable on data (or are at least don't call 300MB of data "unlimited") that I can take my Evo 3D to?

@xxxjdoggxxx
I don't know of any other providers since the 3VO is a CDMA phone. Could possibly try boost but they're owned by sprint and as a result of switching u could lose roaming altogether as well as 4G. There isn't a GSM version of this phone exactly otherwise I would suggest u try T-mob, they're actually clear on their roaming policy.

fixxxer2012 02-10-2012 11:44 PM

Re: Is Sprint cracking down on data usage?
 
well eric he could try verizon too! ;)

eric12341 02-10-2012 11:51 PM

Re: Is Sprint cracking down on data usage?
 
He's looking to pay the same or less, not more.

gullzway 02-11-2012 12:09 AM

U.S. cellular has great coverage and pretty good prices as well.

Sent from my SPH-D710 using PPCGeeks

eric12341 02-11-2012 12:22 AM

Re: Is Sprint cracking down on data usage?
 
And slower speeds and not enough data.

gullzway 02-11-2012 12:26 AM

They're launching lte next month, and most of their plans are 5GB same as t-mobile.

Sent from my SPH-D710 using PPCGeeks

eric12341 02-11-2012 12:58 AM

Re: Is Sprint cracking down on data usage?
 
Only in certain areas, T-mobile has a 10GB option,plus if this is true then no one will be able to knock T-mo anymore.

Does Sprint CEO Dan Hesse Want To Work On A Deal With T-Mobile?

gullzway 02-11-2012 01:14 AM

Quote:

Originally Posted by eric12341 (Post 2168242)
Only in certain areas, T-mobile has a 10GB option,[/url]

Yes they do and it's priced higher than Verizon! Who's knocking t-mobile?

eric12341 02-11-2012 01:53 AM

Re: Is Sprint cracking down on data usage?
 
Quote:

Originally Posted by gullzway (Post 2168248)
Yes they do and it's priced higher than Verizon! Who's knocking t-mobile?

no it isnt, VZ charges $80 a month for it, T-mo charges only $55 for it and it includes tethering

fixxxer2012 02-11-2012 02:12 AM

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Alright lets keep it civil in here. Eric promoting tmobile is getting old quick!

gullzway 02-11-2012 02:15 AM

Quote:

Originally Posted by eric12341 (Post 2168251)
no it isnt, VZ charges $80 a month for it, T-mo charges only $55 for it and it includes tethering

$55/month for 10 GB, Sweet I haven't seen that plan on their website.
I do see $94.99/month on their value plans for 500 minutes unlimited text and 10gb of data. That's when you buy the phone at retail price.
http://www.t-mobile.com/shop/Package...ePackages.aspx

eric12341 02-11-2012 04:06 PM

Re: Is Sprint cracking down on data usage?
 
Quote:

Originally Posted by fixxxer2012 (Post 2168252)
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Alright lets keep it civil in here. Eric promoting tmobile is getting old quick!

I am civil, I don't promote Tmo anymore than u promote VZ, person wanted to know of a carrier who is clear about their roaming policies so I told him about one.
Quote:

Originally Posted by gullzway (Post 2168253)
$55/month for 10 GB, Sweet I haven't seen that plan on their website.
I do see $94.99/month on their value plans for 500 minutes unlimited text and 10gb of data. That's when you buy the phone at retail price.
Unsupported Browser

yea the $55 is what makes it $94.99 the just talk and text is $39.99. I get a discount on it so I'll pay less than that and sometimes they have deals on the phones that don't require paying full price.

xxxjdoggxxx 02-11-2012 06:03 PM

Re: Is Sprint cracking down on data usage?
 
Thanks for all the info however I don't think T Mobile has service where I live and I refuse to go with Verizon as I have seen how friends and family of mine have been treated on Verizon. As far as the larger companies go that only leaves US Cellular (which I used to have and had extremely slow data) and AT&T (which I have been told has horrible coverage around here). I will likely stick it out with Sprint for a while. There are a few local prepaid companies I might look into that claim to offer unlimited calling and data for $40 a month and they say they have android phones. Sounds too good to be true but I am going to have to check it out.

fixxxer2012 02-11-2012 06:06 PM

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Virgin mobile, metro pcs should be good and cheap. And im sorry your family had issues with verizon as i have not thus far. The service has been top notch although it is expensive.

xxxjdoggxxx 02-11-2012 06:17 PM

Re: Is Sprint cracking down on data usage?
 
Quote:

Originally Posted by fixxxer2012 (Post 2168337)
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Virgin mobile, metro pcs should be good and cheap. And im sorry your family had issues with verizon as i have not thus far. The service has been top notch although it is expensive.




It is not an issue with Verizon's service as much as their method of billing. A friend of mine signed up for the tethering plan a couple years ago which he was told was unlimited. After the first month he ended up getting a bill for over $500. He had to fight them tooth and nail to get it reduced. A family member of mine was billed hundreds of dollars for calls they never made (I know because their bill said they called me and talked to me multiple times for hours on end at a time when I was at work and never talked to them or received a call from them). There were a few more incidents I wont get into.



Virgin mobile may be a possibility. Metropcs would be a good option but I'm not sure they have coverage where I live.

fixxxer2012 02-11-2012 06:26 PM

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There should be coverage maps available online for each carrier.


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