PPCGeeks - Spint Repair or warranty?

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AlexSelect

07-07-2010 12:16 PM

Spint Repair or warranty?

I have a TP2, and the touch screen is not responding well. This is most likely due to the rather large scratch it incurred over the weekend. Is it even worth going to a Sprint repair store and having them look at it? Or should I just do a warranty exchange via phoneclaim?

[sammich]

07-07-2010 12:20 PM

Re: Spint Repair or warranty?

I deleted your duplicate thread as requested :)

[sammich]

07-07-2010 12:41 PM

Re: Spint Repair or warranty?

Ah, silly me, I didn't even read your question to see if I could help out!

Personally I would go into Sprint, tell them what happened, and see what they can do for you. Its worth a shot. Sometimes the reps are really friendly and can help you out with stuff like this.

Best case scenario: They replace your phone for free
Middle case scenario: They repair/replace the screen
Worst case scenario: They tell you to make an insurance claim

AlexSelect

07-07-2010 01:39 PM

Re: Spint Repair or warranty?

Quote:

Originally Posted by [sammich] (Post 1854808)

Thank you!

Mojary

07-07-2010 03:29 PM

Re: Spint Repair or warranty?

if you go to the store, hopefully you do get a nice rep and will just do a phone swap under warranty.

AlexSelect

07-08-2010 09:13 AM

Re: Spint Repair or warranty?

Quote:

Originally Posted by [sammich] (Post 1854808)

Quote:

Originally Posted by Mojary (Post 1855041)

if you go to the store, hopefully you do get a nice rep and will just do a phone swap under warranty.

They did...thanks!

Mojary

07-08-2010 03:48 PM

Re: Spint Repair or warranty?

that's cool. glad it worked out for you my friend.

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