sprint TEP

ulysses · #1 (**permalink**) 03-05-2010, 11:23 PM

i was looking at my bill online, and there was a link about how March is open TEP enrollment month. just thought i'd mention it incase anyone didn't know

gangmobb · #2 (**permalink**) 03-05-2010, 11:50 PM

Quote:

Originally Posted by ulysses

i was looking at my bill online, and there was a link about how March is open TEP enrollment month. just thought i'd mention it incase anyone didn't know

what does that mean though? i saw that too but i dont get it.. cant you get TEP by just asking to sign up for it.. or is that not the case?

**ajac** · #3 (**permalink**) 03-06-2010, 12:12 PM

Quote:

Originally Posted by gangmobb

what does that mean though? i saw that too but i dont get it.. cant you get TEP by just asking to sign up for it.. or is that not the case?

depends I guess on the phone and the age.

spiritcrusher33 · #4 (**permalink**) 03-07-2010, 12:37 PM

I think when u first sign up with sprint u have like 14 days or something like that to add tep.. then i think u have to wait or something.. not totally sure..

basilray · #5 (**permalink**) 03-08-2010, 04:26 PM

You can add it whenever you get a brand new device, or during open enrollment. I have had some reps add it to phones I have sold people. Depends on the rep.

I pretty much ALWAYS sell phones to people at a Sprint store. That safeguards me from having someone come back and say the ESN is not clean.

sprintgirl · #6 (**permalink**) 03-08-2010, 05:02 PM

TEP- Total Equipment Protection open enrollment is going on now. The device must be taken in to a sprint store to be qualified i.e. checked for water damage/physical damage. The cost is $7/mo. and is worth it. If you make one claim the protection over 2 years has more than paid for itself. Most phones retail between $200-500 and insurance runs $84 a year (check my math)...or $178 per two year contract. There is a deductable for non-manufacturer defects such as lost/stolen, water damaged, broken screen etc. The deductable for smart phones is $100 and non-smart $50. It literally covers everything that could happen to your phone. You do have to ship/return the damaged phone upon receipt of replacement. If phone is lost or stolen the ESN will be blocked from all future activation (it becomes a paper weight). 3 claims can be made per callendar year.

spiritcrusher33 · #7 (**permalink**) 03-09-2010, 05:35 PM

unless your like a friend of mine..he filed a claim saying his tp was lost. they sent him a tp2.. and the tp was never blacklisted. cause he never called sprint,,lol needless to say that was way wrong of him... but what can u do.

sprintgirl · #8 (**permalink**) 03-10-2010, 01:43 AM

lol suhweet! hook it up and get another tp2 for me. j/k!

here is some of the buzz about open enrollment

http://blog.laptopmag.com/sprint-ope...plan-for-march

http://www.phonedog.com/cell-phone-r...arch-31st.aspx

**jbearamus** · #9 (**permalink**) 03-10-2010, 06:13 AM

Quote:

Originally Posted by gangmobb

what does that mean though? i saw that too but i dont get it.. cant you get TEP by just asking to sign up for it.. or is that not the case?

Quote:

Originally Posted by spiritcrusher33

I think when u first sign up with sprint u have like 14 days or something like that to add tep.. then i think u have to wait or something.. not totally sure..

unless its open enrollment you have 30 days to sign up for it after getting a new device (new/upgrade) or after having your phone serviced (paid repairs, replacement, etc.) at a certified sprint repair center

c3hutson · #10 (**permalink**) 03-11-2010, 09:56 PM

So my Diamond stopped charging or accepting any USB connections at all last night. I'm wondering if it matters that I have a custom ROM for a TEP replacement? Anyone know?

Also, anyone know what they replace diamonds with these days? Sprint rep seems to think its either a TP2 or a Hero