Sprint Premier Status

[regression]

So, today is my 10 year anniversary with Sprint. When I spoke with a CSR a month or so ago (to verify I would be a premier customer) they said when January 6 comes around, I will be premier status and can get the Hero at the new customer price.

So I called today to verify and now they are telling me I have to wait 4 to 6 weeks for my account to "transition" to premier status and I can't get the new customer price until then.

Has anyone run up against this before? It really irritates me to be told one thing last month and a different thing this month. With the Nexus One coming out and being the same price as the Hero (plan is $10 more a month), I guess switching to T-Mobile is an option.....