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Old 07-03-2011, 09:22 PM
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Pocket PC: BlackBerry 9650
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BBSAK does not find my device

Hello:

I downloded BBSAK to wipe my device. I did an OS 6 upgrade and the device is now jacked.

I followed the directions on the BBSAK website;

1. Make Sure Blackberry Desktop Manager can see your device
2. Close Blackberry Desktop Manager
3. Click Kill Processes on BBSAK

It did not work.

When I launch BBSAK it asks for a password (I assume it is the device password).

I then get "No device detected, Push OK to continue." When I do that, the screen for BBSAK comes up, but nothing happens. There's a space to put in the device password, but hitting the "connect" or "kill processes" buttons do nothing.

Any help would be appreciated.
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