[Mylt1]

if you want to switch to VZN then you will have to do the unlocking yourself. you will need to do that, put on the rom of your choice then contact TS and work your way up the line till someone can add the ESN of your phone to the DMD list for VZN. they should tell you it will take 7-10 days till its active. you have to have a VZN account BEFORE you start this process. that may be why some people cant get there phones activated.