[nxtech3]

All carriers do this now. Like the second poster said,they need the 22 months to recoup the discount they gave you. They aren't going to give discounts and then have you turn around a month later and cancel,they would lose money,that's why nextel was in so much financial trouble. In cases where people would threaten to cancel because of upgrades,I submit a form to my POP team, Port Out Prevention. Try discussing that with the sales rep/store manager.