I'm posting this as it may help others later.
My Treo Pro is an "Enterprise device." This means that the company IT administrator (BOFH
) can do certain things to my device remotely.
I was having an issue synching my Lotus Notes mail and calender, so he performed (with my agreement) a remote "Uninstallation" of Lotus Notes Traveller.
Unfortunately, when you do this, you also disable the function to add or alter any non Lotus email accounts. This is a security measure.
Once he understood what was going on, he was able to quickly resolve the issue in his console.
The remote administration of these devices is very powerful indeed and there is a lot you can do.
This was a genuine error on the part of our BOFH, who has suddenly been lumbered with a bunch of devices to administer and is still learning.