Quote:
Originally Posted by litlepyro
Hold the power and volume down button when you turn the phone on. This should bring you into the bootloader screen. You can then connect the phone to your computer and it will recognize it. Look in this sticky http://forum.ppcgeeks.com/showthread.php?t=36062 and download your "shipped" rom. After a successful flash, then try to run the diamond unlocker again.
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true, but I would probably start by determining whether he has a CDMA Diamond or not? diam100? How about telling us what your carrier is.