Quote:
Originally Posted by Drybonz
I worked as a manager in a customer service call center for about 6 years. From the personal experiences I have had with Sprint, and from things I have read, I can tell you that they are a customer service nightmare.
That being said... the other carriers are worse... Verizon being the absolute a-hole of the customer service universe, wireless and beyond (again from personal experience and my room mates are Verizon reps, and agree with me on this).
Wireless carriers are all horrible because they know they have you in a contract and they will treat you badly because they know most of us aren't going to break contract to switch carriers.
I guess what I am saying is that, IMO, Sprint is the lesser of the evils.
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wow, pretty interesting info. and no wonder you were so good with providing support with your rom (yes, i peeked in there every once in a while even though i didn't use it).