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Old 06-15-2009, 07:55 PM
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supark
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Re: If your Pre has too much play in the slider, exchange it

Quote:
Originally Posted by cozboogie View Post
Next time you're at a Sprint store ask one of the techs if tightening the battery via the screw works....then have them do it for you!

late,
Coz
Just talked to one of the repair technicians at the downtown seattle sprint corporate location. I guess they have not received corporate authorization to tighten the screws, so they will not perform this fix or even verify that it will in fact get rid of the play in the slider. They also let me know that if there is evidence of tampering, it will void the warranty.. Thing is both times I've exchanged my pre for a new one that's not defective, they haven't checked.. so maybe I just need to make the gamble..

They also gave me the BS line that the play is normal - and to a certain extent I agree, but the second pre I had had so much play in the slider that the top portion was scraping the sides of the keyboard (and leaving scrape marks!) when I opened and closed it, so there seems to be quite a bit of QC variance in these phones. The third one I have that was the later model yellow box version is the best so far, but I'm noticing scrape marks on the mirror from the slider mechanism after only a day.. I'm thinking that I'll just bring it back in towards the end of my 30 days and try to exchange it again and hopefully they'll have ironed out the kinks in the design with a newer release.

Last edited by supark; 06-15-2009 at 07:58 PM.