[brandogg]

Well I explained the problem to the dude and he said he'd replace it, but then checked and the warehouse was done. He said he was sure it was nothing software-related, but would have to do a hard reset, then changed his mind and said it was a waste of time. Oh well, now I have to call back when the warehouse has them in stock so they can send me a new one, since it's a non-emergency. Still though, good to know they are going to exchange it, no problem.