[yearn]

Ok, your Vogues gotta be damaged of inop in some way.
call assurian and tell them you wanna file a claim and your phone dont work so youd like to do an in store exchange.
They will give you a claim number and tell you to take it to the store of your choice and pick up your new phone.
Then start calling all the Alltels in your area and ask what you will get if you turn in your Vogue.
Now if you want to argue about getting the TP, its gonna get alittle more difficult.