Quote:
Originally Posted by charm1718
Hopefully Sprint will let me swap for a TP2 4 months after it comes out. I have returned 3 Touch Pro because the keyboard stopped working and 2 others because of the Rainbow square on the screen. I'm tired of going to the Sprint store waiting for them to ship a new phone for me. I have bad luck with the Pro 1. That alone is a good reason for me to get the TP2
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if you can go to a different store... they are probably giving you phones other people took in... wouldn't be the first time that sort of thing happens. it's so sad that we get treated like this but how can so many people have so many issues with the phone???
More people have satisfactory phones than messed up phones, so how can 1 person get 3-5 bad phones back to back???
Demand a credit on your account each month (so you'll get the phone for free and then some) and demand a new in box phone each time. You'll get it eventually. Also you want to call and complain, and don't forget to mention canceling your account!