So after dropping my phone 150 too many times, I decided to opt for an insurance replacement. Yes, I did the right thing, and fessed up, instead of claiming the backlight bleed, creaking, and general bad call quality was a design defect
For 50 dollars, Asurion sent me:
NOT a refurb, but a brand new in box phone, with a brand new battery (one of those new blue ones), cords, stylus, in retail packaging
They are also letting me keep my old battery which has proven to be good at 2.5 days a charge.
I am very happy.=D>