I did do the easy install casue i didnt trust myself to do the manual install lol. I did the soft reset and everything that you have listed on here to do. I got the picture vision pack. I've sent pics to my email and a friend. i gave it sometime (a week) and i thought i might try sprint to see if they knew anything. nope, they would put me on hold and hang up on me, great customer service. LOL. So anything you might can think of would be a great help. Thanks
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