If you use the online Advanced Exchange option, I believe they are sending new Touch Pros. Link is here:
https://indirect3.sprint.com/apps/ad...&FROM_SPRINT=Y
However, I noticed when I tried to do the online option, it referred me to the local sprint repair center. However, when another person I know did this, it was sending them a new one.
However, for the Service & Repair centers, it was still showing refurb Touch Pros as of yesterday night. I'm checkin daily (or at least every day i work) to see when it'll change to new.