[phullofphil]

I just found in another reply about radio rom that you can dial *22801 for verizon i tried it, it worked. *22803 is for sprint I am assuming you dialed *228 option 1 and check to see if your network settings are right. If that does not work Check to see what your esn number is and try option 3 i think, or open up an account on verizon .com and set up your account and manually try it that way.