Re: 800w Dilema
any replacements thru asurion that are bad, u will not have to pay to have it replaced. u may have to go to a sprint repair ctr, so they can verify thats its not working, but if its been supplied by asurion and its bad, u wont have to pay for it to be replaced. my 800w did exactly the same thing(not charging part) and they replaced it with a 850. just tell them that u had so many problems with the 800 and DO NOT want another 800(mention that the usb port is bad or something, cuz its not charging) they might or shud do an advanced exchange for u to get the 850. however, they will not give u an HTC product since u originally have a palm(at least thats what they told me)
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