[ObsoleteE]

problem solved, well one at least. I am still going to Sprint. Here is the response I got.

Please re-package the battery and everything that came
with it. Your free return label will arrive via USPS Regular Mail.
Once you receive, please retain a copy of the return tracking number for
your own records.

If you use the original outer packaging, please remove the old label
before attaching the new one.

Once your return is received back into our warehouse, you will receive a
"return has processed" email which will detail your credit.

We apologize for any inconveniences this has caused you.