[petetp@comcast.net]

Try Spb BackUp.
I just had to have my TouchPro replaced because I cracked my screen in a fall. The backup that Sprint did saved my contacts and the like. but essentially was it like starting over because none of the settings were restored. So luckily I did a backup with Spb Backup. I did the trick! All settings and installed programs back to normal. Worked Great!
Download it to your PC and install from there. I think it should work for you? Good luck mate!