[slepewoker]

I have been having problems first with picturemail. When I try to log on using the pictures.sprintpcs.com, it says I need to call in. They say it should be part of the standard Vision package. Thanks Sprint. Then it was the IOTA would always fail with the error code 1012. Now, when I try to use the Sprint Nav, it says I need to buy it, even though I have Power Vision Ultimate, which includes the Nav. I called in to Sprint and they said that they need to re-program. Apparently that requires a hard reset. No thanks, I have over 100 programs on phone and card. And while I have backed up using Sprite, it never turns out right since so many programs are on the card. They said they think there is something wrong with my MSID. Any thoughts on this? I don't exactly get a good confidence level with Sprint Tech Support. Thanks.