[Gulanowski]

Well, to update this, I called earlier today. They admitted the mistake and credited me back the difference ($15) for five months worth, so a total of $75. That's not even half of the money I ought to be getting back, but I took what I could get at the moment, I may call back and fight for more.

Here's the thing, the bill was signed so it's acknowledgement of it's correctness, so it's difficult for me to argue. Unfortunately, we didn't catch the issue, so Verizon ****ed us until we caught it. Oh well, Live and learn. And let this be a lesson to anyone else, KEEP AN EYE ON VERIZON.