I just asked sprint online customer service about this....here is the convo we had:
6:49:44 PM System Connected to sprint-ap1.cnxchat.com
6:49:44 PM System Session ID:
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6:49:54 PM System Hi! Thanks for waiting. Because we take your security and privacy very serious, please be prepared to provide your account PIN or password or security answer.
6:49:59 PM
System Shante W has joined this session!
6:49:59 PM
System Connected with Shante W
6:49:59 PM
System Thank you for contacting Sprint. My name is Shante W. How may I assist you today?
6:50:45 PM
strudevant i have the touch pro, and was wanting to upgrade to the touch pro two when it comes out on June 9th...but i just got the touch pro, what will the cost of upgrading be
6:51:25 PM
Shante W I would be happy to assist you with that. May I please have your first and last name?
6:51:34 PM
strudevant my name is sturdevant
6:51:51 PM
strudevant the name on the account is sturdevant...the pin on the account is
6:53:05 PM
Shante W Thank you for that information, one moment please.
6:55:21 PM
Shante W I appreciate your patience. I am still researching that information for you.
6:55:28 PM
strudevant thank y ou
6:57:21 PM
Shante W I do not show that we will be carrying the HTC Touch Pro 2 on June 9th ,however, we are releasing the Palm Pre on June 6th 2009.
6:58:17 PM
strudevant ok, because i went into my local store and asked what the release date was, and thats what they told me...i am not interested in the palm pre, but do you have any pricing information on the touch pro two, whenever it is supposed to come out
6:59:52 PM
Shante W May I send you a link?
6:59:58 PM
strudevant yes
7:00:07 PM
Shante W Shante W pushes page,
http://www.htc.com/www/product/touch...ification.html
7:00:57 PM
Shante W Because we are not carrying this model I do not have information about it. However you can find the information that you need on this web site.
7:01:07 PM
strudevant ive seen this, and thats why im interested, but there is no pricing information
7:01:25 PM
strudevant thats all i wanted to know, if you had any pricing info for me to plan around
7:02:15 PM
Shante W Sprint is not carrying this model therefore, I do not have information about it. I apologize for the inconvenience.
7:02:54 PM
Shante W Is there anything further that I can assist you with at this time?
7:02:55 PM
strudevant thats fine...thank you for your time...
7:03:05 PM
Shante W You are welcome.
7:03:05 PM
Shante W Have a nice day and please take the survey.
7:03:10 PM
Shante W We value your business and would appreciate you taking time to respond to a brief survey about your chat experience. To ensure you are able to participate, please disable all popup blockers before pressing the exit button to end the chat session. Additional feedback or comments regarding Sprint, your chat or chat agent can be sent to:
sprint.customerappreciation@connextions.com.